Published by taxcare team on Nov 4, 2024

contact Taxcare : Income Tax Filing Chat with our AI-based Taxcare Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Taxcare?



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Why chat with our AI Taxcare Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Taxcare.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Plz don't use it, it may be suspected app.Best application for the calculating income tax returns and very much like a very good experience ♥️😘worst experience, every page show data not found, don't waste your time to installVery good app for tax filing, returns and most probably easy to use.Very good service from a staff of this apps and they worked so fast that within 5 days of filing ITR they contact me and file my ITR ...thank you for the serviceJust shows Data Not Found on all pages of the app.

2. But I ask this team that data not hacking by hacker, so more than security given this appTax care is very useful app to calculate our family income tax return file and easy to pay tax online .If you once entered the data, it will not allow you to delete the data.

3. I got my income tax return filed without any hassle.Great service and response for Tax returns.

4. I recommend to others who are seeking advice for Tax returns.Nice app and automatically last page starts.

5. I really found it useful and more importantly they had looked into every minute details where tax can be saved.

6. Also, the Tax experts were very calm & supportive, they have a keen knowledge of ITR filing.

7. I found it really amazing where I can easily upload my documents.

8. I am extremely impressed with the services provided by Tax Expert Team.

Steps to Troubleshoot & Fix Taxcare Issues

1. Fix Taxcare Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Taxcare: Restarting the app will resolve most errors.
  2. Update the Taxcare App. Here is how:
    1. On Android goto PlayStore » Search for "Taxcare" » Open Taxcare : Income Tax Filing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Taxcare » click "UPDATE".
  3. Clear Taxcare : Income Tax Filing app cache: Clearing cached data will force your app to retrieve the latest data directly from Taxcare servers.
    1. On Android, goto Settings » Apps » Select "Taxcare : Income Tax Filing" » click Storage » click "Clear Cache".
  4. Check Taxcare app permissions. If any of these permissions required to use your device's features are disenabled, Taxcare might not work.
  5. Uninstall and reinstall Taxcare. If nothing else has worked, completely uninstall Taxcare then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Taxcare not working


2. Fix Taxcare Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Taxcare be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Taxcare not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Taxcare may not be able to connect to the Internet when running in the background.

Reported Issues

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