Published by Xunta de Galicia on Jan 19, 2024

Report an issue with Sendegal.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Sendegal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xunta de Galicia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Sendegal

1. This application will give you the opportunity to discover the official trails of Galicia and enjoy many walking days along its routes.

2. In both cases the GPS will show us in any moment our position and help us to follow the trail without difficulty.

3. Maps can be downloaded and recorded previously into the phone memory (off-line mode).

4. On-line mode can be also used.

5. You can make researches by list or map, giving us information about the length of the route, estimated time to walk it, level of difficulty and cartography, besides pictures and other information.

Sendegal Customer Insights

1. Xa funciona con android 5.Muchas gracias de Alemania.

2. No funcionaFaltan roteiros homologados pola Fgm.

3. Iso era o que tiñan que actualizar.

Steps to Troubleshoot & Fix Sendegal Issues

1. Fix Sendegal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sendegal: Restarting the app will resolve most errors.
  2. Update the Sendegal App. Here is how:
    1. On Android goto PlayStore » Search for "Sendegal" » Open Sendegal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sendegal » click "UPDATE".
  3. Clear Sendegal app cache: Clearing cached data will force your app to retrieve the latest data directly from Sendegal servers.
    1. On Android, goto Settings » Apps » Select "Sendegal" » click Storage » click "Clear Cache".
  4. Check Sendegal app permissions. If any of these permissions required to use your device's features are disenabled, Sendegal might not work.
  5. Uninstall and reinstall Sendegal. If nothing else has worked, completely uninstall Sendegal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sendegal not working


2. Fix Sendegal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sendegal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sendegal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sendegal may not be able to connect to the Internet when running in the background.

Reported Issues

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