Published by TapMango Inc. on Nov 2, 2023

Report an issue with Phoenix Food Rewards.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Phoenix Food Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TapMango Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Phoenix Food Rewards Customer Insights

1. Can't get into appEasy to set up and use! Finally a way to earn points for my cravings.Does not allow you to verify phone number.

2. I've noticed that not all options are available on the app, if you compare the items on the menu and the app, you'll noticed that a large portion of the menu is missing.

3. Please update the app to include all items on the menu, I use to order on the app all the time but now I go in person to order.

4. New update doesn't allow to indicate food allergies or comments.

5. It closes the ap and I have to start the order all over again.App will not allow you to login.

6. Useless app.Login and phone verification does not work.

7. Will just send a verify text message code over and overDoes not work properly.

8. Device: Samsung Galaxy S23 OS: Running latest operating system as of 11/17/2023Never able to use rewards on the ap.

9. Cant enter the validation code that is texted to you.

10. Old version worked fineDoes not allow you to make an account.

11. Cellphone verification code never sent out at all.

Steps to Troubleshoot & Fix Phoenix Food Rewards Issues

1. Fix Phoenix Food Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Phoenix Food Rewards: Restarting the app will resolve most errors.
  2. Update the Phoenix Food Rewards App. Here is how:
    1. On Android goto PlayStore » Search for "Phoenix Food Rewards" » Open Phoenix Food Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phoenix Food Rewards » click "UPDATE".
  3. Clear Phoenix Food Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Phoenix Food Rewards servers.
    1. On Android, goto Settings » Apps » Select "Phoenix Food Rewards" » click Storage » click "Clear Cache".
  4. Check Phoenix Food Rewards app permissions. If any of these permissions required to use your device's features are disenabled, Phoenix Food Rewards might not work.
  5. Uninstall and reinstall Phoenix Food Rewards. If nothing else has worked, completely uninstall Phoenix Food Rewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Phoenix Food Rewards not working


2. Fix Phoenix Food Rewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Phoenix Food Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Phoenix Food Rewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Phoenix Food Rewards may not be able to connect to the Internet when running in the background.

Reported Issues