Published by Sergey Savchenko

Report an issue with Carrier unLock.
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Why should I report an Issue with Carrier unLock?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sergey Savchenko to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Carrier unLock Customer Insights

1. Deserves no stars; Only "works" for iphone 4 models and it's in Russian.

2. No instructions in app.

Steps to Troubleshoot & Fix Carrier unLock Issues

1. Fix Carrier unLock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Carrier unLock: Restarting the app will resolve most errors.
  2. Update the Carrier unLock App. Here is how:
    1. On Android goto PlayStore » Search for "Carrier unLock" » Open Carrier unLock » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Carrier unLock » click "UPDATE".
  3. Clear Carrier unLock app cache: Clearing cached data will force your app to retrieve the latest data directly from Carrier unLock servers.
    1. On Android, goto Settings » Apps » Select "Carrier unLock" » click Storage » click "Clear Cache".
  4. Check Carrier unLock app permissions. If any of these permissions required to use your device's features are disenabled, Carrier unLock might not work.
  5. Uninstall and reinstall Carrier unLock. If nothing else has worked, completely uninstall Carrier unLock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Carrier unLock not working


2. Fix Carrier unLock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Carrier unLock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Carrier unLock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Carrier unLock may not be able to connect to the Internet when running in the background.

Reported Issues