Published by SYNZI

Report an issue with Synzi Virtual Care.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Synzi Virtual Care?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SYNZI to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Synzi Virtual Care Customer Insights

1. Constant updates and to top it off kicks me out all the time or makes me change my password saying the one I use is not correct.Keeps saying that it could not retrieve phone identifierNot very good for what we need.

2. Mike PEPE should stick with his day job posting negative reviews for companies too smart to do business with him.Always reconecting.

3. Glitches too much, freezes and makes you go in an out in the middle of a video chat.

4. The chirping needs to go.Garbage app, garbage people behind it.

Steps to Troubleshoot & Fix Synzi Virtual Care Issues

1. Fix Synzi Virtual Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Synzi Virtual Care: Restarting the app will resolve most errors.
  2. Update the Synzi Virtual Care App. Here is how:
    1. On Android goto PlayStore » Search for "Synzi Virtual Care" » Open Synzi Virtual Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Synzi Virtual Care » click "UPDATE".
  3. Clear Synzi Virtual Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Synzi Virtual Care servers.
    1. On Android, goto Settings » Apps » Select "Synzi Virtual Care" » click Storage » click "Clear Cache".
  4. Check Synzi Virtual Care app permissions. If any of these permissions required to use your device's features are disenabled, Synzi Virtual Care might not work.
  5. Uninstall and reinstall Synzi Virtual Care. If nothing else has worked, completely uninstall Synzi Virtual Care then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Synzi Virtual Care not working


2. Fix Synzi Virtual Care Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Synzi Virtual Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Synzi Virtual Care not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Synzi Virtual Care may not be able to connect to the Internet when running in the background.

Reported Issues