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Why should I report an Issue with Swagr - your chat app?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Swagr to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Swagr Customer Insights
1. The only button I have is to create a new group chat, but since I have no way to add contacts, there's nothing I can do.
Steps to Troubleshoot & Fix Swagr Issues
1. Fix Swagr Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Swagr: Restarting the app will resolve most errors.
Update the Swagr App. Here is how:
On Android goto PlayStore » Search for "Swagr" » Open Swagr - your chat app » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Swagr » click "UPDATE".
Clear Swagr - your chat app app cache: Clearing cached data will force your app to retrieve the latest data directly from Swagr servers.
On Android, goto Settings » Apps » Select "Swagr - your chat app" » click Storage » click "Clear Cache".
Check Swagr app permissions. If any of these permissions required to use your device's features are disenabled, Swagr might not work.
Uninstall and reinstall Swagr. If nothing else has worked, completely uninstall Swagr then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Swagr not working
2. Fix Swagr Server issues & Internet Connection
Check network connection: An unstable Internet will make Swagr be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Swagr not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Swagr may not be able to connect to the Internet when running in the background.