Contact LBank Customer Service

Why should I report an Issue with LBank - Buy Bitcoin & Crypto?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LBank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. LBank provides users with professional 24/7 online customer service and local Telegram communities, offering real-time, multilingual solutions and updates on the latest news from the platform and the industry.

2. LBank rewards users with airdropped tokens for their active participation in supporting Launchpad or airdrop projects, allowing them to secure potential profits and benefits ahead of the market.

3. LBank offers several ways to earn the highest interest rates in the market and receive numerous bonuses when you stay connected on all our social media accounts.

4. LBank prioritizes user education and has dedicated the “LBank Academy” to teaching our community and prospective crypto adopters about the space in simplified written and video forms.

5. Download the LBank App today to join our 9+ million users and trade over 1200+ pairs, as well as 120+ fiat currencies, with the lowest fees ever.

6. It is the most popular and trusted top trading platform to buy, sell, receive, and store Bitcoin and other cryptocurrencies.

7. LBank Exchange is a world-class platform for all your trading activities, founded in 2015.

8. Join our pool of high earners by depositing, withdrawing, or staking your Bitcoin and other cryptocurrencies.

9. It implements the latest security features such as SSL-encrypted servers, two-factor authentication for logins and transactions, and both cold and hot wallet storage for user funds.

10. Buy Bitcoin, Ethereum, and other cryptocurrencies quickly and easily with Visa, Mastercard, or bank wire.

11. Our user-friendly LBank app is built with easy navigation for new traders.

1. This just a useless platform..$1200 lost last year, when I suppose to login and sell my asset, they did not allowed me, not until the market went down and to add to my injury, the had to to a reverse split in that asset till everything went to $0.00.. If you want to lose your money on trade you're welcome..App runs like garbage.

2. Not using this appI'm stuck with over $20 in dust balances, support doesn't help (what a surprise), sell orders only allow a few decimal spaces and no option to sell all.

3. This app sucks i recommend not to download this appA couple of weeks ago, I swaped my usdt to bfic, and when I tried to withdraw my bfic, my withdrawal was denied.

4. I'd avoid the headache.Worst UI , meanwhile the market will keep updated & app's home screen , trading pair will have a constant loading pop up!!Very very very worst app for trading.

5. Suddenly price change when you place a trade , if you want to do your lose then use this app otherwise avoid.One of the worst app.

6. Followed the instructions from support staff and works fine when re installed, however if I close the app and open it again it just shows the lbank logo and won't log in.

7. I can not withdraw my coin every time I try it says withdrawal is suspended.

8. When I contact the support, they are just assuring me that withdrawal can be done later as the system is on upgradation.

9. Called customer services and they told me to change my network??Very unhelpful My network is fine.

10. Exorbitant withdrawal fees, KYC is sketchy at best.

11. Signing up was the biggest pain and any time you try and put fiat in.

1. Fix LBank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LBank: Restarting the app will resolve most errors.
2. Update the LBank App. Here is how:
   1. On Android goto PlayStore » Search for "LBank" » Open LBank - Buy Bitcoin & Crypto » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LBank » click "UPDATE".
3. Clear LBank - Buy Bitcoin & Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from LBank servers.
   1. On Android, goto Settings » Apps » Select "LBank - Buy Bitcoin & Crypto" » click Storage » click "Clear Cache".
4. Check LBank app permissions. If any of these permissions required to use your device's features are disenabled, LBank might not work.
5. Uninstall and reinstall LBank. If nothing else has worked, completely uninstall LBank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LBank not working

2. Fix LBank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LBank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LBank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LBank may not be able to connect to the Internet when running in the background.