Contact Sunbasket Customer Service

Why should I report an Issue with Sunbasket - Meal Kit Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sun Basket, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Here comes the Sunbasket, your go-to source for fresh prepared meals and mouthwatering recipes featuring organic fresh produce.

2. Light on effort and rich in flavor, these fresh (never frozen! ) dinners make healthy eating easy peasy.

3. Use our app to schedule weekly deliveries, customize your menu, and discover quick and easy recipes.

4. We partner with the country’s top farmers, producers, and fishermen to bring the best ingredients under the sun: responsibly-sourced meats, sustainable seafood, and peak-season flavors.

5. Discover nutritious and delicious recipes crafted by our team of award-winning chefs.

6. From breakfast to dinner to everything in between, we pick, prep, and perfect our meals—so you can take it easy. Short on time?

7. Our team of award-winning chefs develop, test, and perfect each dish, so you get five-star deliciousness in every bite.

8. Choose your favorite meal plan or mix and match from over 24 weekly recipes.

9. Just heat up our Fresh & Ready dinners for a no-fuss meal in as little as 6 minutes.

10. With one simple tap (and a little happy dance), get all your favorite meals delivered to your doorstep.

11. We picked the best ingredients, now you pick the best meals.

1. I've been really surprised with the portion sizes and that it actually manages to fill me up! The amount of time it takes to prepare each meal is perfectly reasonable, and I've been saving the small plastic containers to use later in my lunch box for work.

2. Not worth the cost for food you didn't order and can't eat.Super convenient! It makes it easy to preview what's on order for the period, easy to add or swipe delete.

3. It's got a good variety of meal options, and the app allows for really easy editing of your selections, plus a way to view the full recipe before you select something.

4. I've tried several other meal delivery services, and though Sunbasket is among the more expensive, it is without a doubt worth it.I've used this service for about two weeks, and have made 4 recipes so far.

5. Finally, I would like to be able to automatically have Market items and pre-selected number of meals added each week.

6. It's incredibly easy to skip a week or 2 or 3; add more meals, snacks, or sides to your plan; and even donate meals with just a finger tap.

7. For the meals you see the per meal, cost and then the market items are calculated.

8. The food and service is great for my personal experience, but this app is another story; Afterwards when you do manage to sign in, it tells you to "please wait" then brings you back to the sign in prompt.

9. Most reviews are about the service, not this terrible app.*Edit* They have fixed the login issue thank you for that and excellent work! If there could be a auto login/remember me for login would be a great feature for the app.

10. The only way to see what proteins were ordered with a meal is to go to billing, which is not very intuitive.I love the service, but as a professional designer the app is terrible.

11. I had several shipments get lost, including two that were meals I had been relying on for feeding family with varied dietary restrictions.

1. Fix Sunbasket Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sunbasket: Restarting the app will resolve most errors.
2. Update the Sunbasket App. Here is how:
   1. On Android goto PlayStore » Search for "Sunbasket" » Open Sunbasket - Meal Kit Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sunbasket » click "UPDATE".
3. Clear Sunbasket - Meal Kit Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Sunbasket servers.
   1. On Android, goto Settings » Apps » Select "Sunbasket - Meal Kit Delivery" » click Storage » click "Clear Cache".
4. Check Sunbasket app permissions. If any of these permissions required to use your device's features are disenabled, Sunbasket might not work.
5. Uninstall and reinstall Sunbasket. If nothing else has worked, completely uninstall Sunbasket then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sunbasket not working

2. Fix Sunbasket Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sunbasket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sunbasket not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sunbasket may not be able to connect to the Internet when running in the background.