Contact Starbucks Hong Kong Customer Service

Why should I report an Issue with Starbucks Hong Kong?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Starbucks Coffee Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Order door to door delivery in selected Hong Kong areas through the Starbucks Delivers feature, savor your precious coffee moments at home or at work.

2. Send a drink or Starbucks Card to your loved ones with the eGift feature on the Starbucks® Hong Kong app.

3. The Starbucks® Hong Kong app is a convenient way to pay in store or skip the line and order ahead.

4. Save time and earn Rewards when you pay with Starbucks® Hong Kong app at stores in Hong Kong and Macau.

5. Starbucks® Rewards members will earn Stars with every delivery purchase.

6. Rewards are built right in, so you’ll collect Stars with every purchase, and start earning free drinks and food.

7. Check your Starbucks Card balance, activate auto-reload, add or transfer balance, and view your past purchases.

8. You can even redeem core membership rewards in your mobile order.

9. Track your Stars to redeem or share Rewards and offers.

10. Customize and place your order, and pick up from a nearby store without waiting in line.

11. Receive custom offers as a Starbucks Rewards™ member.

1. Used to work fine.... Most frustrating.I use the app often, but there are a few little problems: 1) The menu items do not display the prices (until checkout); 2) Sometimes, items available at a store were however "out of stock" on the menu, so a purchase may have to be either done totally offline or broken into two transactions! 3) Navigating between sub-menus/items isn't as smoothly n quickly as hoped due to "page reloading"New version is slow, has wrong menu items.

2. Get "Device pay failed for Google Pay" and "Token Payment error" for credit card (same if I add a new credit card).

3. I hv problem that couldn't login, reload money & even ordering!! Now the reload payment is not function again!Absolutely rubbish upgrade!! An upgrade is supposed to make the app better, that's why it's call an UPgrade.

4. Switching to another coffee shop option.Since a while ago I have not been able to reload my Starbucks card using credit card or Google Pay.

5. Payment methods work.sporadically. Much food is not included (defeats the purpose of selling.....). Often does not remember my store, have to log in every time now and the app is slow.

6. Extra, 's even worse! Couldn't edit order, couldn't remove drinks, ignored customisations I had selected, but then again couldn't review them either.

7. Order ahead was a great feature, they've ruined something that worked and I physically can't buy their products now.New app's stability is still very poor (after 6 months).

8. I cant even enter the page where you would input your credit card information.New Update is AWFUL if i could give 0 stars I would.

9. The app that doesn't let you order the products you want or pay for them (pay order failed, add to basket failed).

10. Free extra shot ignored... I'm not using it for mobile order again until it's improved.

11. Key features such as wallet recharge and order confirmation don't work.

1. Fix Starbucks Hong Kong Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Starbucks Hong Kong: Restarting the app will resolve most errors.
2. Update the Starbucks Hong Kong App. Here is how:
   1. On Android goto PlayStore » Search for "Starbucks Hong Kong" » Open Starbucks Hong Kong » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Starbucks Hong Kong » click "UPDATE".
3. Clear Starbucks Hong Kong app cache: Clearing cached data will force your app to retrieve the latest data directly from Starbucks Hong Kong servers.
   1. On Android, goto Settings » Apps » Select "Starbucks Hong Kong" » click Storage » click "Clear Cache".
4. Check Starbucks Hong Kong app permissions. If any of these permissions required to use your device's features are disenabled, Starbucks Hong Kong might not work.
5. Uninstall and reinstall Starbucks Hong Kong. If nothing else has worked, completely uninstall Starbucks Hong Kong then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Starbucks Hong Kong not working

2. Fix Starbucks Hong Kong Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Starbucks Hong Kong be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Starbucks Hong Kong not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Starbucks Hong Kong may not be able to connect to the Internet when running in the background.