Published by Starbucks Coffee Company on Nov 5, 2024

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Why should I report an Issue with Starbucks China?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Starbucks Coffee Company to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Starbucks China Customer Insights

1. Need to download the version off Baidu and get spyware, enjoy! If you do need this app, download Storage Isolation and Greenify to isolate it and prevent it from opening other apps like all ap0s in China do.its a great app and i have saved so much money.

2. Why force a user to update when the be certain is so buggy? I should be able to still access my account to make purchases without updating! When i tried to update it multiple times yet each time after the download finishes, the download process repeats itself in a never-ending cycle.

3. Maybe you guys need to make sure the lastest version is always available in Google Play, given about the fact that many foreign visitors in China would download the app in Google Play.

4. the reason that its not a 5 star is because you cant deliver or pick up on a lot of the cities, maybe over time they will expand to more cities so yeaKeeps crashing after update.

5. The app's default location is Shanghai, so you have to change your location if necessary.Crashes a lot! And also, everything should be in English for an English version.

6. Up your game Starbucks, or customers will go elsewhere.It keeps crashing after some system update so my guess is that the app uses some deprecated or unsafe methods.

7. I didn't expect that would happen on Starbucks though, and since there is no hot fix, either the programmers are extremely inefficient or it is the kind of problem that can only be fixed on 8.0I was told by the app that a new version was found and an installation was recommended.

8. I need to Uninstall the app until it is fixed because its crashing is causing other issues and problems using my phone.

9. Also the biggest issue is that android just had a system update and the app now crashes every few seconds and its not even being launched.

10. Every time I opened it, it closed immediately.The app doesn't feature enough English translation.

11. This is not helpful in an English version of an app.

Steps to Troubleshoot & Fix Starbucks China Issues

1. Fix Starbucks China Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Starbucks China: Restarting the app will resolve most errors.
  2. Update the Starbucks China App. Here is how:
    1. On Android goto PlayStore » Search for "Starbucks China" » Open Starbucks China » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Starbucks China » click "UPDATE".
  3. Clear Starbucks China app cache: Clearing cached data will force your app to retrieve the latest data directly from Starbucks China servers.
    1. On Android, goto Settings » Apps » Select "Starbucks China" » click Storage » click "Clear Cache".
  4. Check Starbucks China app permissions. If any of these permissions required to use your device's features are disenabled, Starbucks China might not work.
  5. Uninstall and reinstall Starbucks China. If nothing else has worked, completely uninstall Starbucks China then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Starbucks China not working


2. Fix Starbucks China Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Starbucks China be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Starbucks China not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Starbucks China may not be able to connect to the Internet when running in the background.

Reported Issues