Published by INJOY TECHNOLOGY PTE. LTD.

Report an issue with Star Live.
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Why should I report an Issue with Star Live - Live Streaming APP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of INJOY TECHNOLOGY PTE. LTD. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Star Live - Live Streaming APP image 1 contact Star Live - Live Streaming APP image 2

Star Live Customer Insights

1. only direct on screen who is currently on live.I am giving one star because I can't see the people doing the live, they can't see my messages and I can't streame.

2. Absolute scam! Steals recordings of people's broadcasts on other apps and streams them on this app!.

3. I took the time to investigate several of the broadcasters here and I found that you have stolen their recordings from LiveMe.

4. Goodluck to you.I am supoose to be able to live stream myself.

5. Its just mostly girls sitting there trying to be suductive asking for money.

6. To make money.no option for me to go live streaming.

7. The rest are fake barbies using suductive tech.

8. I will make sure LiveMe is aware, and all the users involved.

9. But only a couple are real artist.

10. Some do sing and they are talented.

11. I can't create a family.

Steps to Troubleshoot & Fix Star Live Issues

1. Fix Star Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Star Live: Restarting the app will resolve most errors.
  2. Update the Star Live App. Here is how:
    1. On Android goto PlayStore » Search for "Star Live" » Open Star Live - Live Streaming APP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Star Live » click "UPDATE".
  3. Clear Star Live - Live Streaming APP app cache: Clearing cached data will force your app to retrieve the latest data directly from Star Live servers.
    1. On Android, goto Settings » Apps » Select "Star Live - Live Streaming APP" » click Storage » click "Clear Cache".
  4. Check Star Live app permissions. If any of these permissions required to use your device's features are disenabled, Star Live might not work.
  5. Uninstall and reinstall Star Live. If nothing else has worked, completely uninstall Star Live then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Star Live not working


2. Fix Star Live Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Star Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Star Live not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Star Live may not be able to connect to the Internet when running in the background.

Reported Issues