Published by hongyuankeji

Report an issue with Ricom.
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Why should I report an Issue with Ricom?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of hongyuankeji to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Ricom Customer Insights

1. While opening showing error "Network not available " even in a better wifi also.Nice apps.. Ms.

2. Before june2021 it was working now it's abullshit worthless please fix itNot working.

3. If click on the app it's not working.it has become useless.

Steps to Troubleshoot & Fix Ricom Issues

1. Fix Ricom Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ricom: Restarting the app will resolve most errors.
  2. Update the Ricom App. Here is how:
    1. On Android goto PlayStore » Search for "Ricom" » Open Ricom » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ricom » click "UPDATE".
  3. Clear Ricom app cache: Clearing cached data will force your app to retrieve the latest data directly from Ricom servers.
    1. On Android, goto Settings » Apps » Select "Ricom" » click Storage » click "Clear Cache".
  4. Check Ricom app permissions. If any of these permissions required to use your device's features are disenabled, Ricom might not work.
  5. Uninstall and reinstall Ricom. If nothing else has worked, completely uninstall Ricom then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ricom not working


2. Fix Ricom Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ricom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ricom not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ricom may not be able to connect to the Internet when running in the background.

Reported Issues