Published by Sprint

Report an issue with Sprint Spot.
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Why should I report an Issue with Sprint Spot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sprint to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Sprint Spot Customer Insights

1. They are overpriced and have horrible customer service.Most of the apps in the "app store " were originally for the customers in which purchased either a computer or a phone, in which this case is Sprint.

2. Considering the money Sprint makes their customers pay each month for services rendered AND the phone itself, having bloatware forcefully installed on the phone is not agreeable.

3. Like someone trying to use a Sprint app on a phone provided by Cricket.Aloha. Please tell me how I can uninstall and remove the Sprint apps from my phone.

4. I have a different service provider (Cricket) and everyday I have to continually (2-4x) daily, go into my settings, directly to the Sprint Apps and Force Stop and Uninstall updates.

5. Sprint please patch the app, allow me to delete the app, or disable the app and all its properties.LG LS775, Nougat 7.0. Why am I being asked to update what will be obsolete in a few months? Sprint was swallowed up by T-Mobile and will be shutting down their towers by the end of March, rendering all SIM cards on their devices as garbage.

6. Not once have I missed a monthly payment and it started as prepaid so had to pay to start the service, after two bill increases I bought a new phone and tries cancel.

7. I do not appreciate having pre-installed apps that I can't get rid of on my phone, particularly when it is bundled into a major update that's necessary for the phone to function properly.

8. MY CONSENT NEVER GIVEN.When uninstalled Sprint Spot Call Logs Lost And Synchronisation Difficulty ... So it does a lot more than you think.

9. Si, just a little heads up, it's not that these apps are bad, or don't work properly, as in some cases they do not, rather most of the time is is a conflict of interest between service providers that the apps don't work properly.

10. They held my service over my head and denied that I was ever prepaid and if I didn't pay $95 for final month it would stay on and keep charging me.

11. There is no option to completely remove this app from Google Play or from mySprint Spot allows me to subscribe & pay for more usless bloatware, TV and Movie packages.

Steps to Troubleshoot & Fix Sprint Spot Issues

1. Fix Sprint Spot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sprint Spot: Restarting the app will resolve most errors.
  2. Update the Sprint Spot App. Here is how:
    1. On Android goto PlayStore » Search for "Sprint Spot" » Open Sprint Spot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sprint Spot » click "UPDATE".
  3. Clear Sprint Spot app cache: Clearing cached data will force your app to retrieve the latest data directly from Sprint Spot servers.
    1. On Android, goto Settings » Apps » Select "Sprint Spot" » click Storage » click "Clear Cache".
  4. Check Sprint Spot app permissions. If any of these permissions required to use your device's features are disenabled, Sprint Spot might not work.
  5. Uninstall and reinstall Sprint Spot. If nothing else has worked, completely uninstall Sprint Spot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sprint Spot not working


2. Fix Sprint Spot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sprint Spot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sprint Spot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sprint Spot may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Cancel my Subscription

    — by Muaz 2 years ago