Published by TENO NETWORK TECHNOLOGIES COMPANY LIMITED

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Why should I report an Issue with Speedy WiFi by Speedefy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TENO NETWORK TECHNOLOGIES COMPANY LIMITED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Speedy WiFi by Speedefy

1. The Speedy WiFi app gives you convenient access to your router via your mobile devices. * See what devices connected to your network and their status. * Make changes to your settings, like the WiFi name and password. * Securely share your network with guests by Guest Network feature. * Schedule Internet access to manage kid’s devices using time.

2. You may need to create a Speedy WiFi account in the app to access all features.

Speedy WiFi Customer Insights

1. It goes away, but it is annoying that every single time I load the app it displays the same error.CRASH, Worked fine for a while, upgraded our service provider with a different company and tried to get the router to sync to the new modem.

2. I would rather you guys call your internet and requests a router that can work without being cables connected.

3. Fix signal drop issue and I'll give five stars.App doesn't find my router.

4. Well answer any questions you may have it may take 24 hours but they will answer.Good for price, but router drops signal a lot.

5. Love the router hate dumbed down apps.As intuitive as plastic surgery.

6. Not happening, the app decides to crash everytime I open it to make the necessary changes to the router.

7. Some options are missing that you would find directly in the router's web interface.

8. My phone is on the network but it will not connect to the router.

9. If you're gonna have an app controlled product, make sure the app actually works.They don't care if their product does not work.

10. The app has a nag of displaying an error message that there is no router linked.

11. The product is nice and the app looks good but the functions of the app are not as definitive as on a PC.i guess none of the apps are as strong or effective as they were in the past.

Steps to Troubleshoot & Fix Speedy WiFi Issues

1. Fix Speedy WiFi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Speedy WiFi: Restarting the app will resolve most errors.
  2. Update the Speedy WiFi App. Here is how:
    1. On Android goto PlayStore » Search for "Speedy WiFi" » Open Speedy WiFi by Speedefy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Speedy WiFi » click "UPDATE".
  3. Clear Speedy WiFi by Speedefy app cache: Clearing cached data will force your app to retrieve the latest data directly from Speedy WiFi servers.
    1. On Android, goto Settings » Apps » Select "Speedy WiFi by Speedefy" » click Storage » click "Clear Cache".
  4. Check Speedy WiFi app permissions. If any of these permissions required to use your device's features are disenabled, Speedy WiFi might not work.
  5. Uninstall and reinstall Speedy WiFi. If nothing else has worked, completely uninstall Speedy WiFi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Speedy WiFi not working


2. Fix Speedy WiFi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Speedy WiFi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Speedy WiFi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Speedy WiFi may not be able to connect to the Internet when running in the background.

Reported Issues