Contact Speed Reading Customer Service

Why should I report an Issue with Speed Reading — brain training?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Green Key Universe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. At first, the game was great, but now it crashes every time I finish the green dot level in "pass the course" so I cannot play that mode anymore and cannot see how I am progressing.

2. One thing: can you provide access to instructions for each exercise? I forgot how to play Even Numbers; I've been trying to guess how to play by choosing wrong combinations until I find a correct one and looking for patterns between the the correct ones.Fantastic app, truly.

3. When paused, an icon appears to unpause at the top of the page obscuring the text.I am using your app for some time and have already reached level 15 so I have access to all speed reading modes, cursor, page etc.

4. There are improvements that could be made - I don't see how to navigate back to the instructions for the Green Dot training but it does not make any sense to me (also, concerned that being deuteranope color deficient is not on my side).

5. I found out by periodically launching the game and trying the green dot course, which takes 10 minutes, only to find that the game was still crashing.

6. Plus, most of the features are freeThe instructions say to first focus on the center to allow your eyes to view the letters/numbers with your peripheral vision.

7. Especially problematic when paying for the premium access as it would currently require paying separately on each device, which isn't going to happen.Dubois. poor instructions.

8. It uses things like shulte table and math and exercises that don't even use words because the focus is not language, but comprehension.

9. The exercises are awesome but the instructions are unclear and I'm not sure what exactly I'm supposed to be doing or what the end goal is.

10. Especially govern it wants 2 HOURS DEDICATED PRACTICE DAILY.The instructions need to be reviewed and edited by a native English speaker.

11. they may help a bit, or CEO in concept, but depending on you phone, may only digitally hero in theory, rather than being actual next level improvements.

1. Fix Speed Reading Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Speed Reading: Restarting the app will resolve most errors.
2. Update the Speed Reading App. Here is how:
   1. On Android goto PlayStore » Search for "Speed Reading" » Open Speed Reading — brain training » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Speed Reading » click "UPDATE".
3. Clear Speed Reading — brain training app cache: Clearing cached data will force your app to retrieve the latest data directly from Speed Reading servers.
   1. On Android, goto Settings » Apps » Select "Speed Reading — brain training" » click Storage » click "Clear Cache".
4. Check Speed Reading app permissions. If any of these permissions required to use your device's features are disenabled, Speed Reading might not work.
5. Uninstall and reinstall Speed Reading. If nothing else has worked, completely uninstall Speed Reading then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Speed Reading not working

2. Fix Speed Reading Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Speed Reading be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Speed Reading not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Speed Reading may not be able to connect to the Internet when running in the background.