Published by BirdDev on Sep 16, 2024

Report an issue with Chimpanzee.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Chimpanzee: Sounds & Ringtones?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BirdDev to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Chimpanzee Customer Insights

1. fantastic! this is the mother of all chimp stock sounds.

2. I cant imagine my day to day life without this app.

3. really gets me through the day.

Steps to Troubleshoot & Fix Chimpanzee Issues

1. Fix Chimpanzee Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chimpanzee: Restarting the app will resolve most errors.
  2. Update the Chimpanzee App. Here is how:
    1. On Android goto PlayStore » Search for "Chimpanzee" » Open Chimpanzee: Sounds & Ringtones » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chimpanzee » click "UPDATE".
  3. Clear Chimpanzee: Sounds & Ringtones app cache: Clearing cached data will force your app to retrieve the latest data directly from Chimpanzee servers.
    1. On Android, goto Settings » Apps » Select "Chimpanzee: Sounds & Ringtones" » click Storage » click "Clear Cache".
  4. Check Chimpanzee app permissions. If any of these permissions required to use your device's features are disenabled, Chimpanzee might not work.
  5. Uninstall and reinstall Chimpanzee. If nothing else has worked, completely uninstall Chimpanzee then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chimpanzee not working


2. Fix Chimpanzee Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chimpanzee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chimpanzee not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chimpanzee may not be able to connect to the Internet when running in the background.

Reported Issues