Contact Unitron Remote Plus Customer Service

Why should I report an Issue with Unitron Remote Plus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sonova AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Unitron Remote Plus app is your companion Unitron hearing aid mobile application designed to empower you along your hearing journey. - Easily adjust the volume of your hearing aids to your preference. - Stay ahead of power needs with real-time battery status updates. - Effortlessly enhance speech clarity or listening comfort within the automatic program whenever you need it. - Shape your audio experience with personalized adjustments using the equalizer settings. - Personalize your manual programs with precision using controls to reduce noise, enhance speech, and focus the microphone using the sound settings. - Personalize your tinnitus relief experience with precise adjustments (if enabled by your clinician). - Select your preferred programs from a pre-set list of available options. - Instantly switch between readily optimized and adjustable programs for a more targeted experience in a variety of hearing environments. - Adjust the balance between the streamed media and the surroundings when streaming. - Share your feedback directly with your hearing care provider for personalized care and improvements. - Empower yourself with valuable insights on the level of your physical activity level. - Monitor your wearing time and hearing journey in different environments. - Take command of your hearing aid device settings, making them align with your needs and preferences. - Receive hearing aid adjustments from your hearing care provider to fine tune your hearing aids from anywhere, reducing the need for in-person appointments. - Confidently manage the day-to-day maintenance of your hearing aids with the help of Coach, the app’s notification feature that delivers easy-to-understand instructions, videos, reminders and tips related to your hearing aids. - Easily access valuable support information, tips, how-to videos and frequently-asked-questions in the app. - Navigate the app effortlessly through the app’s enhanced usability for all levels of tech-savviness.

2. The Remote Plus app is compatible with Unitron hearing aids with Bluetooth® connectivity.

3. Feature availability may vary based on your specific hearing aids.

4. Feature availability: Not all features are available for all hearing aid models.

5. Experience a life where hearing is not just about what you hear but how you hear it.

6. Say hello to Remote Plus, your comprehensive hearing companion.

7. Download today and take control of your hearing journey like never before.

8. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.

1. Very frustrating that there isn't a better troubleshooting guide.I have my Moxi jump R hearing aids paired, now Bluetooth streaming no longer works on my Samsung S21 phone.

2. I can not recommend this app when others with or getting hearing aides ask me about it at this time.The app was taking a long time to connect to the hearing aids until about a week ago when it stopped connecting at all.

3. My phone is able to connect to the hearing aids via Bluetooth without a problem.

4. I've not noticed any improvements in my hearing.Good and easy to use with video's of how to use the feature's best hearing aid's I've ever had the pleasure of using bring's back my hearing from when I was in my 20's perfect sound not like others that sounds like an old AM transitor radio vary happy and they beat my Bose hand's downHearing aid is great, but I'm having a repeat problem with the charger.

5. The hearing aids do not connect for phone calls.

6. There are supposed to be four main programs including one that allows me to listen to music or podcasts through the hearing aids but they do not exist.

7. It will not connect to my hearing aides and half the time with the Bluetooth as well.

8. Why would I spend so much on high end hearing aids but the control app is a piece of garbage?Very frustrating.

9. I can stream music and make phone calls, but the app won't connect.It works but the range of adjustments lacks granular detail.

10. I am pleased with the hearing aids.I've had this app for my hearing aids for about six months now.

11. You can then open the left hearing aid but it won't show connectivity on the app or your phone.

1. Fix Unitron Remote Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Unitron Remote Plus: Restarting the app will resolve most errors.
2. Update the Unitron Remote Plus App. Here is how:
   1. On Android goto PlayStore » Search for "Unitron Remote Plus" » Open Unitron Remote Plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Unitron Remote Plus » click "UPDATE".
3. Clear Unitron Remote Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from Unitron Remote Plus servers.
   1. On Android, goto Settings » Apps » Select "Unitron Remote Plus" » click Storage » click "Clear Cache".
4. Check Unitron Remote Plus app permissions. If any of these permissions required to use your device's features are disenabled, Unitron Remote Plus might not work.
5. Uninstall and reinstall Unitron Remote Plus. If nothing else has worked, completely uninstall Unitron Remote Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Unitron Remote Plus not working

2. Fix Unitron Remote Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Unitron Remote Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Unitron Remote Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Unitron Remote Plus may not be able to connect to the Internet when running in the background.