contact Unitron Remote Plus

Contact Unitron Remote Plus

Published by Sonova AG
Updated: Sep 30, 2022



Report an issue with Unitron Remote Plus.
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Why should I report an Issue with Unitron Remote Plus?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sonova AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Unitron Remote Plus Features and Description

The Unitron Remote Plus app is a remote control for your hearing aids and so much more, giving you multiple options to personalize your hearing aids. Temporarily boost speech or listening comfort while in the automatic program**. Add customizable manual programs directly in the app**. Adjust how your hearing aids sound using an equalizer*. Receive timely notifications that help you learn how to use and care for your hearing aids. Send feedback directly to your hearing care professional, so they can personalize your devices at the next visit. The Remote Plus app allows you to: - Control volume - Change programs - Mute and unmute - Personalize the sound of your hearing aids using a 3-band equalizer * - Receive remote adjustments sent from your hearing health care provider through Remote adjust* - Choose up to 6 pre-set manual programs that can be added and customized directly through the app** - Customize manual programs with Reduce Noise, Enhance Speech, and Focus Mic controls** - Temporarily boost speech or listening comfort while in the automatic program** - Receive coach notifications on how to care for and maintain your hearing aids - Submit ratings on your hearing aid experience - Watch how-to videos - Adjust the balance between streamed signals and amplified sounds - Adjust tinnitus masker - Access status information such as battery charge status and wearing time The Remote Plus app is compatible with Unitron hearing aids with Bluetooth connectivity. Compatible models: Insera B-312 Moxi B-R Moxi B-RT Moxi B-312 DX Moxi Move R DX Moxi Jump R T DX Moxi Fit DX Stride P R DX Stride M DX Insera W 312 Dir D Moxi Jump R D Moxi Jump R T D Moxi Fit D Stride P R T Moxi All *The equalizer and remote adjust work on Discover Next (DX) and Blu (B) hearing aids only. **These features are only available for Blu (B) hearing aids. Smartphone compatibility: If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.unitron.com/global/en_us/help-and-support/bluetooth-support/phone-compatibility.html The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.

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Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I've owned and used the unitron plus app with my hearing aids now for almost 2 years. As of the last 2 months the app hasn't been working properly. I have to often uninstall and re-install the app for it to half way function. The app offers 4 different programs to select hearing choices and won't switch from one to another unless I uninstall and reinstall. A real pain when you are in a restuarant and have to take your hearing aids out and reconnect. I've tried solving the problem by resetting my samsung s9 and evening clearing cache. No luck. This app in juction with the hearing aids has worked great until about 2 months ago. I even tried a new set of hearing aids from audiologist. Must be app. Any Help?

    — by Paul Bird 10 months ago


  • Bluetooth connectivity. Hearing aids turn on and off randomly. Very frustrating. Tried everything to reboot, reinstall app, reset. Nothing works.

    — by Kendra Halcomb 1 year ago







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