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1. Very frustrating that there isn't a better troubleshooting guide.I have my Moxi jump R hearing aids paired, now Bluetooth streaming no longer works on my Samsung S21 phone.

2. I can not recommend this app when others with or getting hearing aides ask me about it at this time.The app was taking a long time to connect to the hearing aids until about a week ago when it stopped connecting at all.

3. My phone is able to connect to the hearing aids via Bluetooth without a problem.

4. I've not noticed any improvements in my hearing.Good and easy to use with video's of how to use the feature's best hearing aid's I've ever had the pleasure of using bring's back my hearing from when I was in my 20's perfect sound not like others that sounds like an old AM transitor radio vary happy and they beat my Bose hand's downHearing aid is great, but I'm having a repeat problem with the charger.

5. The hearing aids do not connect for phone calls.

6. There are supposed to be four main programs including one that allows me to listen to music or podcasts through the hearing aids but they do not exist.

7. It will not connect to my hearing aides and half the time with the Bluetooth as well.

8. Why would I spend so much on high end hearing aids but the control app is a piece of garbage?Very frustrating.

9. I can stream music and make phone calls, but the app won't connect.It works but the range of adjustments lacks granular detail.

10. I am pleased with the hearing aids.I've had this app for my hearing aids for about six months now.

11. You can then open the left hearing aid but it won't show connectivity on the app or your phone.

1. Fix Unitron Remote Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Unitron Remote Plus: Restarting the app will resolve most errors.
2. Update the Unitron Remote Plus App. Here is how:
   1. On Android goto PlayStore » Search for "Unitron Remote Plus" » Open Unitron Remote Plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Unitron Remote Plus » click "UPDATE".
3. Clear Unitron Remote Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from Unitron Remote Plus servers.
   1. On Android, goto Settings » Apps » Select "Unitron Remote Plus" » click Storage » click "Clear Cache".
4. Check Unitron Remote Plus app permissions. If any of these permissions required to use your device's features are disenabled, Unitron Remote Plus might not work.
5. Uninstall and reinstall Unitron Remote Plus. If nothing else has worked, completely uninstall Unitron Remote Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Unitron Remote Plus not working

2. Fix Unitron Remote Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Unitron Remote Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Unitron Remote Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Unitron Remote Plus may not be able to connect to the Internet when running in the background.