Contact SONIC Drive-In Customer Service

Why should I report an Issue with SONIC Drive-In - Order Online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sonic Industries Services, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It’s time to Live Free. Eat SONIC. - Create an account for exclusive offers and rewards you can redeem when you order ahead. - Find the closest SONIC Drive-In locations and see their hours. - Browse the menu, customize your favorites and save time when you order ahead in the app.

2. Enjoy exclusive offers, find your closest location, and customize when ordering your favorites - NERDS® in your slush, no problem!

3. Download the SONIC® Drive-In app now to ditch the dull and make food fun again.

4. Looking to make life more delicious?

5. Check out what's new and view nutritional info for each item.

1. The screen loads until I receive a notification box that says "An unexpected error occurred" this happens no matter what I've tried and it is very frustrating! I just want my half-price drinks 😭Great app, easy to use and good for the discounts ... if it didn't crash all the time.

2. After putting in a long order, it'll say, "Something went wrong - there was an error entering your order." Happens ALL the time now.

3. Went to order, continued as guest, when I went to check out it asked me to create an account...then what the hell is the purpose of continuing as a guest.

4. When I hit the check out button, it freaks out, tells me my order has been updated (which is a miracle, since absolutely NOTHING has changed since I hit the check out button) and send me right back to the order detail page.

5. Needs to be fixed, or there's really no reason to use it--and since they get things wrong half the time when you order live, why come back at all?Absolutely Worthless, it's worse than our current administration.

6. I have to first configure and add an item to the cart and then go to checkout to see how much it is.Half the time I use this app, it gets all the way to the part where I'm supposed to pay for the order.

7. We have to constantly delete/re-download the app for it to work.I get an error message anytime I try to place an order.

8. The app told us our card was declined and proceeded to charge the bank 4 whole times, and the order never even actually made it to our local sonic.

9. Fortunately it confirms before final order but would be nice if you didn't lose it backing out of orders.

10. It worked in the late afternoon, but for some reason, without my opening it, at 2200, I started getting alerts on my screen of it repeatedly crashing and that it needed to be placed in deep sleep due to battery drain.

11. Everything works just fine until I tap the "Place order" button.

1. Fix SONIC Drive-In Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SONIC Drive-In: Restarting the app will resolve most errors.
2. Update the SONIC Drive-In App. Here is how:
   1. On Android goto PlayStore » Search for "SONIC Drive-In" » Open SONIC Drive-In - Order Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SONIC Drive-In » click "UPDATE".
3. Clear SONIC Drive-In - Order Online app cache: Clearing cached data will force your app to retrieve the latest data directly from SONIC Drive-In servers.
   1. On Android, goto Settings » Apps » Select "SONIC Drive-In - Order Online" » click Storage » click "Clear Cache".
4. Check SONIC Drive-In app permissions. If any of these permissions required to use your device's features are disenabled, SONIC Drive-In might not work.
5. Uninstall and reinstall SONIC Drive-In. If nothing else has worked, completely uninstall SONIC Drive-In then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SONIC Drive-In not working

2. Fix SONIC Drive-In Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SONIC Drive-In be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SONIC Drive-In not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SONIC Drive-In may not be able to connect to the Internet when running in the background.