Contact 搜狗输入法 Customer Service

Why should I report an Issue with 搜狗输入法?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sogou.com Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There is an option to show the pinyin of a word last time but now it has gone, I hope u all would put it back since we had been using it ever since we start using smart phone, we don't feel like to switch other keyboard..AWESOME! I love the features and how u can create ur own keyboards.

2. People rarely ever write in ALL CAPS unless angry trump supporters.Chinese or English, most of the time need to keep searching the words... currently can't find better, while using Chrome, it's comes another search bar that will force to use another browser! hate it!After update become unstable, interface change and space bar sometimes was unable to use.

3. And also, more languages can be input such as korean or japanese.Really good keyboard in term of themes,other things, its the usual keyboard stuffs i guess? I am not sure.

4. I rmb that last time it wasnt like this.. Now the feature becomes worstMy mum use this app to learn chinese pinyin, she knows how to write but dk the Pinyin.

5. 👍🏻👍🏻👍🏻best app ever! Although smtimes it gets a little laggy but i love it! I've been using this keyboard like for years and it never let me down.

6. But i'd wish for it to let me write swipe in english, because it always types anything i write into chinese.

7. And the categories logo is at the bottom of the screen, everytime i swipe, it will swipe to the next page of my phone..its the worst typing apps i guess.

8. Also when switching to english, when I press Shift it stays in capslock mode, unusual behaviour, usually kbs just capitalize first letter typed then go back to lowercase.

9. The emoji part is really annoying its separated into too many categories which u need to scroll and swipe so many times.

10. ;)Useful, kinda ugly, it's too tall, I couldn't make it smaller, then again idk enough chinese to understand the settings.

11. (And no, I am not doing this because I was told to.)The app is good and the keyboard is nice too.

1. Fix 搜狗输入法 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 搜狗输入法: Restarting the app will resolve most errors.
2. Update the 搜狗输入法 App. Here is how:
   1. On Android goto PlayStore » Search for "搜狗输入法" » Open 搜狗输入法 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 搜狗输入法 » click "UPDATE".
3. Clear 搜狗输入法 app cache: Clearing cached data will force your app to retrieve the latest data directly from 搜狗输入法 servers.
   1. On Android, goto Settings » Apps » Select "搜狗输入法" » click Storage » click "Clear Cache".
4. Check 搜狗输入法 app permissions. If any of these permissions required to use your device's features are disenabled, 搜狗输入法 might not work.
5. Uninstall and reinstall 搜狗输入法. If nothing else has worked, completely uninstall 搜狗输入法 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 搜狗输入法 not working

2. Fix 搜狗输入法 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 搜狗输入法 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 搜狗输入法 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 搜狗输入法 may not be able to connect to the Internet when running in the background.