Contact Skillsoft Learning App Customer Service

Why should I report an Issue with Skillsoft Learning App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Skillsoft. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Need the ability to highlight text in books and free scroll (the rubber band pagination makes it very difficult to read a practice question split between two pages) , download content (everything I wanted to look at wasn't available for offline use).

2. then must use resume "feature" which seldom results in getting to the actual page.The content is good but the audio book player is bad.

3. Also, audiobooks have the option of being saved offline, but regular books can't be saved for offline reading??? This app still needs a lot of work.Convenient, but lacking features and functionality.

4. Player controls are not compatible with Bluetooth devices, so pressing pause on your car or headphones mutes the audio, but doesn't actually pause the track.

5. Lessons are another issue; where if you leave the app and come back without closing, the framing of the text starts to shift, cutting off ends of sentences.Content is decent, but the app experience is pretty poor.

6. Second, for some reason the Android version continues to cut off some of the text at the bottom of the screen when reading books.

7. Video player is really very basic ... lacks fast forward, rewind, speed control, closed captions, full screen mode, background app playback.

8. It would be great if improvements could be made, but at least they improved the audible quality - based on previous reviews b/c the one I'm listening to now is solid in quality.Nice content, but the app needs work.

9. If you want to organize the books you're reading, you're out of luck, you can use a single label (more like folders in you computer rather than labels).

10. Audiobooks don't respond to bluetooth controls (can't pause or play) unlike other video or music apps.

11. if device times out while reading a book the app interface goes back to the book instead of simply staying where the reader was.

1. Fix Skillsoft Learning App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Skillsoft Learning App: Restarting the app will resolve most errors.
2. Update the Skillsoft Learning App App. Here is how:
   1. On Android goto PlayStore » Search for "Skillsoft Learning App" » Open Skillsoft Learning App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skillsoft Learning App » click "UPDATE".
3. Clear Skillsoft Learning App app cache: Clearing cached data will force your app to retrieve the latest data directly from Skillsoft Learning App servers.
   1. On Android, goto Settings » Apps » Select "Skillsoft Learning App" » click Storage » click "Clear Cache".
4. Check Skillsoft Learning App app permissions. If any of these permissions required to use your device's features are disenabled, Skillsoft Learning App might not work.
5. Uninstall and reinstall Skillsoft Learning App. If nothing else has worked, completely uninstall Skillsoft Learning App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Skillsoft Learning App not working

2. Fix Skillsoft Learning App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Skillsoft Learning App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Skillsoft Learning App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Skillsoft Learning App may not be able to connect to the Internet when running in the background.