Contact Skagen Smartwatches Customer Service

Why chat with our AI Skagen Smartwatches Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Skagen Smartwatches.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. E.g. drinking waterLocation? Why does location have to be turned on in order to sync the watch to the app in order to get the stored information? Also by me owning several other watches, it would be nice if this one had a way to stop the clock and bluetooth search when it's not worn in order to conserve the battery life.

2. Even when I'm not trying to track my runs and just use it for steps, heart rate, etc, the app will have issues displaying the previous daysMy Falster Gen 6 worked great... Until it updated, and it is now forcing me to use this app, which crashes at the "Terms of Service" page every time, not allowing me to set up my watch.

3. Can't believe I spent that money for a paper weight.This is a great watch, and this update is an improvement overall; the changes seem to be well thought out.

4. On the watch, it is now easy to access the apps that are not on the screen, and the countdown timer is much more flexible and easy to use.

5. I also wish they had smaller thinner ones for women.The watch is beautiful, and the app looks nice too.

6. I have an android phone and have the skagen hybrid smart watch.The app is nice and clean.

7. The only way I can reconnect it is to delete the watch from the app and add it again, at which point all my stats are lost, and I need to set my notifications and everything again.

8. The bad is that I found it harder to customise the watch back to the way I had it and, more importantly for me, the new control layout for audio is less useful.

9. Besides these draw backs, I pretty much like the looks and features of the watch.It works.

10. Since I updated to the last version, the watch and app are basically useless.

11. Currently it only syncs to Google Fit, and the Under Armor apps I believe.The notification does not go away, no matter how you set it to minimize.

1. Fix Skagen Smartwatches Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Skagen Smartwatches: Restarting the app will resolve most errors.
2. Update the Skagen Smartwatches App. Here is how:
   1. On Android goto PlayStore » Search for "Skagen Smartwatches" » Open Skagen Smartwatches » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skagen Smartwatches » click "UPDATE".
3. Clear Skagen Smartwatches app cache: Clearing cached data will force your app to retrieve the latest data directly from Skagen Smartwatches servers.
   1. On Android, goto Settings » Apps » Select "Skagen Smartwatches" » click Storage » click "Clear Cache".
4. Check Skagen Smartwatches app permissions. If any of these permissions required to use your device's features are disenabled, Skagen Smartwatches might not work.
5. Uninstall and reinstall Skagen Smartwatches. If nothing else has worked, completely uninstall Skagen Smartwatches then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Skagen Smartwatches not working

2. Fix Skagen Smartwatches Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Skagen Smartwatches be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Skagen Smartwatches not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Skagen Smartwatches may not be able to connect to the Internet when running in the background.