Contact Simmons Bank Customer Service

Why chat with our AI Simmons Bank Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Simmons Bank.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Always problems with this appI love this app!!! So much faster and much more efficient than me calling on phone to check my balance, purchases and deposits!!❤I love Simmons app super easy and fast to take care of things at any time day or night I am truly satisfied with the app thanks for making life a little easierSuper smooth and understand platform.

2. It's frustrating to have to go to the web each time I want to login to my credit card account.

3. I hope someone didn't get paid to develop this junk.With only a credit card account with Simmons, this app does not provide a way to login to the credit card account.

4. I get angry every time I try to check my account and it's not updated even after 2-3 days.

5. It appears you are required to have an actual bank account separate from the credit card account to login.

6. The old app always worked great and the display of information was much more intuitive as well as being real time... I would rate it negative 5 stars if that were an option.I have a hard time with this app loading.

7. Now when I check my account with this app, I may have to run it three times for everything to update on the screen.

8. This app needs to be updated to show an account option before being required to login.

9. It also takes a lot longer to update one time let alone three times just to see everything on my screen.

10. The original app gave me the occasional problems loading but I've been getting this message off and on for 2 days on the newer one.

11. Portions of the screen are blank if I run it just one time.

1. Fix Simmons Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Simmons Bank: Restarting the app will resolve most errors.
2. Update the Simmons Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Simmons Bank" » Open Simmons Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simmons Bank » click "UPDATE".
3. Clear Simmons Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Simmons Bank servers.
   1. On Android, goto Settings » Apps » Select "Simmons Bank" » click Storage » click "Clear Cache".
4. Check Simmons Bank app permissions. If any of these permissions required to use your device's features are disenabled, Simmons Bank might not work.
5. Uninstall and reinstall Simmons Bank. If nothing else has worked, completely uninstall Simmons Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Simmons Bank not working

2. Fix Simmons Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Simmons Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Simmons Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Simmons Bank may not be able to connect to the Internet when running in the background.