Contact Simmons Bank Customer Service

Why should I report an Issue with Simmons Bank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Simmons Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. To use the Simmons Bank Mobile app, you must be enrolled as a Simmons Bank Online Banking user.

2. Get ready for a better mobile banking experience with Simmons Bank.

3. Enhanced speed, security and customization are just some of the amazing new features that empower you with the tools you need to manage your finances.

4. Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

5. If you currently use our Online Banking, simply download the app, launch it, and login with the same Online Banking credentials.

1. Always problems with this appI love this app!!! So much faster and much more efficient than me calling on phone to check my balance, purchases and deposits!!❤I love Simmons app super easy and fast to take care of things at any time day or night I am truly satisfied with the app thanks for making life a little easierSuper smooth and understand platform.

2. It's frustrating to have to go to the web each time I want to login to my credit card account.

3. I hope someone didn't get paid to develop this junk.With only a credit card account with Simmons, this app does not provide a way to login to the credit card account.

4. I get angry every time I try to check my account and it's not updated even after 2-3 days.

5. It appears you are required to have an actual bank account separate from the credit card account to login.

6. The old app always worked great and the display of information was much more intuitive as well as being real time... I would rate it negative 5 stars if that were an option.I have a hard time with this app loading.

7. Now when I check my account with this app, I may have to run it three times for everything to update on the screen.

8. This app needs to be updated to show an account option before being required to login.

9. It also takes a lot longer to update one time let alone three times just to see everything on my screen.

10. The original app gave me the occasional problems loading but I've been getting this message off and on for 2 days on the newer one.

11. Portions of the screen are blank if I run it just one time.

1. Fix Simmons Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Simmons Bank: Restarting the app will resolve most errors.
2. Update the Simmons Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Simmons Bank" » Open Simmons Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simmons Bank » click "UPDATE".
3. Clear Simmons Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Simmons Bank servers.
   1. On Android, goto Settings » Apps » Select "Simmons Bank" » click Storage » click "Clear Cache".
4. Check Simmons Bank app permissions. If any of these permissions required to use your device's features are disenabled, Simmons Bank might not work.
5. Uninstall and reinstall Simmons Bank. If nothing else has worked, completely uninstall Simmons Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Simmons Bank not working

2. Fix Simmons Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Simmons Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Simmons Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Simmons Bank may not be able to connect to the Internet when running in the background.