Contact Hexen Customer Service

Why should I report an Issue with Hexen - Modular Synthesizer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Silicon Droid Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Here's my wishlist of changes lol - The sampler seems to just not load the more common 44.1khz wav files? - It's a little frustrating that trying to attach a new output to an occupied input does nothing instead of replacing the old output, but maybe i'm just used to caustic - It'd be nice if more things had a hpf on the output like a lot of real equipment does.

2. BUT, (This issue might be unique to my phone model, i dont see others mention it) On my note10lite, I can only use one finger on the screen, so there are constant mistakes and its very slow to move around the rack.

3. For example, if I accidentally change a knobs position or delete some wire or module that has wires attached..ide like to recall the last state while performing if possible.

4. 5/5 buy it!Updated: wow I don't use this app enough but for someone who has never owned proper modules, it is extreme fun! Requests : please add a small and quick "Undo" button for any major/minor action to be reversed.

5. You can't save patches offline after you pay for the "full" version... it reverts to the demo version and I've lost work because of it.

6. All I need now is some multitouch functionality for turning multiple knobs and playing notes (maybe simultaneously) and this will be more than a toy for me.UI issue: Its amazing, and costs alomst nothing.

7. DC stacks up really easily.It's so good to see a virtual modular eurorack synth on the play store after all this time.

8. In particular, the midi, sampler, tape reel, and radio modules really took my breath away.

9. With that, some more improvements could be made on the audio side, and keeping audio from dropping out if the app doesn't like the setup you are trying.

10. :( I WISH I could use two fingers to pan around, and pinch-zoom in and out, And one finger to adjust the modules and patch stuff.

11. The 6 input mixer should be 16...but I hooked up 2 mixers to FADE.Aside from the learning curve this app is nothing short of amazing.

1. Fix Hexen Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hexen: Restarting the app will resolve most errors.
2. Update the Hexen App. Here is how:
   1. On Android goto PlayStore » Search for "Hexen" » Open Hexen - Modular Synthesizer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hexen » click "UPDATE".
3. Clear Hexen - Modular Synthesizer app cache: Clearing cached data will force your app to retrieve the latest data directly from Hexen servers.
   1. On Android, goto Settings » Apps » Select "Hexen - Modular Synthesizer" » click Storage » click "Clear Cache".
4. Check Hexen app permissions. If any of these permissions required to use your device's features are disenabled, Hexen might not work.
5. Uninstall and reinstall Hexen. If nothing else has worked, completely uninstall Hexen then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hexen not working

2. Fix Hexen Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hexen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hexen not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hexen may not be able to connect to the Internet when running in the background.