Contact Glo Fiber TV Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Glo Fiber TV.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I know this service is still growing, but you should just remove the app until it works outside your home network.App constantly shows "media playback error." - OnePlus 7 Pro, Oxygen OS 11.0.0.2.GM21AASeldom works.

2. Yes, even with fiberoptic, you will still (currently) notice this issue.This app does not work at all unless I'm on my home network.

3. No complaints other than the random channel glitches, that are comparable to satellite tv.

4. I should at least be able to watch the DVR shows while I'm away from my house.

5. It works fine.

1. Fix Glo Fiber TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Glo Fiber TV: Restarting the app will resolve most errors.
2. Update the Glo Fiber TV App. Here is how:
   1. On Android goto PlayStore » Search for "Glo Fiber TV" » Open Glo Fiber TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glo Fiber TV » click "UPDATE".
3. Clear Glo Fiber TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Glo Fiber TV servers.
   1. On Android, goto Settings » Apps » Select "Glo Fiber TV" » click Storage » click "Clear Cache".
4. Check Glo Fiber TV app permissions. If any of these permissions required to use your device's features are disenabled, Glo Fiber TV might not work.
5. Uninstall and reinstall Glo Fiber TV. If nothing else has worked, completely uninstall Glo Fiber TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Glo Fiber TV not working

2. Fix Glo Fiber TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Glo Fiber TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Glo Fiber TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Glo Fiber TV may not be able to connect to the Internet when running in the background.