Published by 7csolutions on Aug 20, 2024

contact My Finances Chat with our AI-based My Finances Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with My Finances?



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Why chat with our AI My Finances Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of My Finances.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Otherwise besides some slight control issues (mostly on my part) I would definitely give this app a better rating with an update to the date system!The app hasn't been updated in a long time but I just bought the premium version for 1 month and the sync across devices works really great.

2. Thank you so much for the application!Brilliant app - needed to be able to plan for the months ahead, so great with the recurring option, would love some charts though, something showing overall monthly income and expenditure.

3. Also I would prefer a default option of viewing upcoming transactions in date order instead of having to change each time...I've been using it for almost 1 month.

4. Ads are there, but not too invasive.so far this app had been great but what I really need is an option to set recurring transactions! that way I can easily manage my savings for clothes etc.

5. Also it would be great if I could link this to my bank account so that transactions automatically get added.Very goos tool to type in the transactions and to categorize them.

6. Future and recurring transactions, multiple accounts are all enabled.

7. I love the categories, I wish they could add a budget functionality.The application is great.

8. I've changed my phone and, when I wanted to recover my app data I couldn't because it needed to be "premium".

9. Ads featured are not intrusive or too much.Using the app for years now on multiple devices during that time.

10. At the beginning it allows you to save the app data on your Google account, but if you try to recover your data from your account, you have to pay.

11. Still one of the best finance apps to check your balance and keep track about your income and outcome.

Steps to Troubleshoot & Fix My Finances Issues

1. Fix My Finances Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Finances: Restarting the app will resolve most errors.
  2. Update the My Finances App. Here is how:
    1. On Android goto PlayStore » Search for "My Finances" » Open My Finances » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Finances » click "UPDATE".
  3. Clear My Finances app cache: Clearing cached data will force your app to retrieve the latest data directly from My Finances servers.
    1. On Android, goto Settings » Apps » Select "My Finances" » click Storage » click "Clear Cache".
  4. Check My Finances app permissions. If any of these permissions required to use your device's features are disenabled, My Finances might not work.
  5. Uninstall and reinstall My Finances. If nothing else has worked, completely uninstall My Finances then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Finances not working


2. Fix My Finances Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Finances be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Finances not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Finances may not be able to connect to the Internet when running in the background.

Reported Issues

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