Published by Dairyland on Sep 3, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Dairyland?



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Why chat with our AI Dairyland Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Dairyland.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It's very frustrating when I try to log in and it gives me the login screen, the verification screen to send a text to my phone, and when I put the code in, it just gives me a grey screen and loads for hours, and never loads.Now I tried making a payment on the app, that was a no go! had a 45 dollar payment due, didn't have an option to change payment amounts.

2. I had to call 1-800 # and paid on the phone instead of app! I'm sick of these apps that insult people's intelligence and I have to select a state from a pulldown or not being able to insert the date manually or put your own data!App worked great up until this last update that changed the layout, now the login area has no boxes to input information or anything.

3. Needed proof ID cards immediately, because apparently mine were expired and wasn't sent new ones, got pulled over and couldn't access my policy through the app! And OF COURSE customer service was also "currently unavailable" by phone.Frustrating. Hands down the most frustrating app i have.

4. I can make my payments but it seems like it's always trying to charge extra payments after my full billing cycle has been paid for almost two months before my new policy is even in effect.

5. I explained the situation to them, the lady said something completely irrelevant to fix a busted app.It would be great if yu had the option for a "calculator" I'm car shipping right now and I'd like to be able to get an idea of how much my insurance may be while looking at cars.

6. Why? Who uses this app more than once or twice a month to pay insurance or double check something???? Then despite knowing the email and password it demands that I receive a verification email and put in a code EVERY.

7. Nevermind getting into checking my information because the phone won't let me close one email to check the code from another... let's talk about about the app literally in "pending download" for two hours before I finally gave up.

8. Basic stuff for this kind of app imo.Keeps saying password or email is incorrect, but realized I'm able to log in on the website with same information.

9. Makes a person wonder when it comes time to actually use the insurance what that would be like...App has been broken for about a month.

10. Everything I need to do with my insurance is just a click of a button and my bill is paid or my next months insurance card is available for print.

11. it's a bit disappointing If these problems would be fixed then I could say full 5 stars.I have not been able to get this ap to work for several months on multiple devices.

Steps to Troubleshoot & Fix Dairyland Issues

1. Fix Dairyland Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dairyland: Restarting the app will resolve most errors.
  2. Update the Dairyland App. Here is how:
    1. On Android goto PlayStore » Search for "Dairyland" » Open Dairyland® » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dairyland » click "UPDATE".
  3. Clear Dairyland® app cache: Clearing cached data will force your app to retrieve the latest data directly from Dairyland servers.
    1. On Android, goto Settings » Apps » Select "Dairyland®" » click Storage » click "Clear Cache".
  4. Check Dairyland app permissions. If any of these permissions required to use your device's features are disenabled, Dairyland might not work.
  5. Uninstall and reinstall Dairyland. If nothing else has worked, completely uninstall Dairyland then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dairyland not working


2. Fix Dairyland Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dairyland be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dairyland not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dairyland may not be able to connect to the Internet when running in the background.

Reported Issues

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