Contact Nusuk (Eatmarna Previously) Customer Service

Cannot login ..keep saying error 10011002...can you fix it

Hi, I keep getting the 10010016 error after entering the OTP. The OTP is correct but it comes up with an error all the time after resending another code. Please advise?

How do i activate suspended accounr

Account suspended

I can't register my self on NUSUK,as I enter my correct Information and passcode. Kindly help me.

I can't get the correct opt code from your website and my flight's tomorrow

Am in Madina untill Saturday and trying to get available slot since last Monday but there is no availability
Plz help to get available slot so that I can offer prayer in Riaz ul Jannah

Please delete my previous account

I have tried tried registering with the app to book slots for my umrah but keep being told I have entered the wrong information. I have tried numerous times and have been unsuccessful. Can you please help me with this issue ASAP as I will be flying soon and want everything sorted before then.

My verification code keep saying incorrect data and gives an error code.
I have cleared my cache .Double and tripled check the verification numbers but no progress.
Kindly help

before this i used eatmarna login with passport number , email and phone number

but now i install nusuk then the problem is...my phone number expired then email forgot password..so how to delete old eatmarna account then create new one with nusuk

my detail

name muhammad danish naufal bin azizan
phone 018 365 2287 latest
passport number A54947163
vis number 6107105243

ic number 070406-05-0395

Asalaam alikum
I have received the verification code on my email address but when I put it in the app, it keeps saying incorrect data entered.
I have tried this several times but it's still not accepting it.
Can you Please look into this asap as I need to book Rawdah for next week?

Jzk

i make account on nusuk app but forget email and pasword i want to make new account but email update not working

Please delete my nusuk account

I cant register to the nusuk app, everytime i add the otp it says incorrect data entry. Whats the issue when all my data entered is correct

App is giving Error even though I am putting right Verification pin . Please fix the issue

How to enter into Ryazul janna

I forget my password for nusuk application.. i try to forget password but worng my email.. please help me to reset my password and update mu email ikacute@redacted..

Assalamualaikum, my sister register to app nusuk. But after successful registration and for booking prayer raudhah, the gender show Men. Already click to women, but cannot. Please help.

Hi, my nusuk app state myself as men instead of women. Is there anyway to fix this issue?

Nusuk app is not opening on my android mobile phone. I am using Samsung Note 20 phone.

Tried clear cache and re-installation. Every time there is just a white blank screen.

Nusuk login suspected it’s not open

Error code indicate 10078001

Verification code is not being sent to my email. So I am not able to activate my already made account on Nusuk. My passport no. is JY4117343

Hi,
I have received the verification code on my email address but when I put it in the app, it keeps saying incorrect data entered.
I have tried this several times but it's still not accepting it.
Please help

I am going to perform umrah on 20 جزاك اللهُ خيراً‎ November 2023 so I had installed nusuk app where I plan to offer prayer at rawdah on 21 st nov 2023 though I can not be able to permit in rawdah in women section . Every half an hour am checking still it shows no people available. So I reinstalled app multiple times but now it shows my account suspended please reponse to my issue
I don’t wanna miss this opportunity in visiting rawdah

Please help me. I have issues with Nusuk login and now my account is suspended with error 10010010

Hi i have been trying to get a slot for rawdah today since 12am but was not able to since i have been getting the error 10005000. Please help to resolve

Not able to book for rawda slots for women. Plz help me out with this.

Unable to open or use Nusuk app

I have been trying to make a new account in the app as I am planning to got o Umrah soon Insha'Allah but every time I put verification code send in email it give me message (10010016 incorrect data ) ,I tried several time and not successful. Much appreciated your help and guidance with this. Thank you.

Hi,

My mom just got her visa to go to Saudi and do Umrah but I can not register her on the app (for my dad everything is good).
When I completed the info then entered the OTP code I received this error: "10010016 Incorrect entered data".
All the info is correct, and I have the app's latest version.

My Mom VISA number is ‭6106163983‬.

Can you please help me understand the root cause (which field).
Regards

Need help with log in email iD and password please

When I write code in nusuk app it always give 10010016 error

Please remove this account. I tried to do the 'forgot password' but no email was received. I want to make new user for this.

Passport No: A55485326

Hellow There is an error coming while I am registering myself, I have tried many times but I can't proceed further, it shows data entry error and it has showed several time , please resolve this as soon as possible or else my slot will not be available for me ,I will be highly thankful to you in this regard

I am travelling from London. Only in Madina for 3 days. Leaving on 28th Oct but struggling to find a slot to book to visit Rawda. Can anyone help plz as a matter of urgency

My app is not allowing to login shows error 10011002 please help I need time for nwafil in riya ul jannah I am in mashing please help

I have been trying to make a new account in the app as I am planning to got o Umrah soon Insha'Allah but every time I put verification code send in email it give me message (10010016 incorrect data ) ,I tried several time and not successful. Much appreciated your help and guidance with this. Thank you.

I am visiting the KSA for umra and Madina Munawara i made my acount at nusuk when ever i tried to make acount for my mother there is always 1001006 errro saying incorrect data whenever i out passcode i am worried how my mother can vist the rodua e rasol kindly help me in this regard

Assalam o alaikum
I am trying to register my nusuk account and I enter the code sent to my mobile as well as to my email correctly but it keeps saying incorrect code information. Please help me register as I am traveling so soon

I have tried sending email but have got no response. Please help me fixing Nusuk account issue. Let me know, if you require any information.

Nusuk account got suspended. Could you please guide me , how to fix it ... if I have forgotten my email ID and password , please help me in making new account ID on Nusuk

My gender is listed as male, I am a female, it is listed on my passport and visa that I am female. Since it is incorrect, I cannot register for female Rawdah

The OTP sent through email is not working, it keeps saying incorrect info

I cant log in to nusuk as it indicate 10010016 incorrect data

Why nusuk not installing on my mobile huawei y6-II. Why not responding for this mobile phone. Please solve my problem urgent bases

My Nusuk app is not working and the error code is: 10039000. I have already made an appoint for the 14th of October to see Rawda. Please assist immediately.

I cannot activate nusuk

Issues in encoding erour

بحاول احجز علي تطبيق نسك موعد الزيارة الروضة الشريفة. مش بيحمل بعد تدخيل الرقم السري اللي اتبعت من البريد الإلكتروني

I always get the code 10010016 when i enter the 4 verification emails

Assalamualaikum,
The Nusuk app is not working properly. I have very few day visit in Saudi Arabia and want to make the best of it but the app is not working. Kindly resolve the issue. I tried to register but it keeps saying there is an error.
jazakAllah

Assalamualaikum,
The Nusuk app is not working properly. I have very few day visit in Saudi Arabia and want to make the best of it but the app is not working. Kindly resolve the issue. I tried to register but it keeps saying there is an error.
jazakAllah

I keep getting internal server error when trying to register. Kindly assist

Asalaam, I receive the code for registering on NUSUK but the code when I enter it does not work it comes up with error code 100 100 16 please help Thank you

I am using S23 ultra phone and I am visitor in saudi, while registering on the application i am betting error its asking to try again later. Though i had rebooted my device cleared cache memory and data but still problem is not resolved

I have a British passport and have secured an e-visa. However when I try to resister for the NUSUK APP it always says internal server erro.
K I’mmd
Kindly address and resolve.

Hello I'm from the uae and whenever I try to make an account I get the verification code but it always tells me that it's incorrect is their any way to solve this

I tried to register to Nusuk but I received the OTP emails 1h after. I tried 3 times and after that I am not able to create an account I am getting this message "Error occurred please try later". I cleaned the cash, removed an installed the application many time but still having the same error.
Do you need my eVisa and passport nbs?

Good morning.

My name is Erum Farooqui. I tried several times to create an account
at NUSUK app. Due to some reasons every time they return an error message "Error Occurred. Try again later". I am trying continusly since last 4 days but every time the same error message returns. I request your action to delete or reset my account so I can make a new account.

Please reply

Thank you

Erum Farooqui
farooqui.erum2021@redacted

10010016 error data incorrect means ,not register nusuk

I forget my password. My app got stuck OTP page is not opening neither i am receiving OTP.
Kindly fix so that i can register for 11 October 2023 My other family has already received the appointment

Good morning

I am trying to register for the NUSUK app. I missed to enter the verification code during the registration. Now when I am trying to register the following message is coming.

"ERROR OCCURRED, TRY LATER"

I performed all the trouble shooting steps including

Clear Cache
Un-install, re install app
Tried on another device to register

But still no success.

I request to either reset or delete my existing account so I can re register again.

Thank yoy

Erum Farooqui

Hi there,

I cannot register into Nusuk app, everytime error message comes up stating "10010016 Incorrect entered data"
I have tried many times and everytime I am getting this error message.

I also have tried at different days, but unable to register myself.

Please resolve this issue and let me know why I am unable to register.

Thanks
Ali

I cant signout in nusk and i told me that the information is wrong

I can’t register on all plz support!! It says internal server error

I am unable to register at Nusuk after so many attempts.kindly resolve the issue i am going next week

Cannot able to register on nusuk app. Always gets an error 10010016 incorrect entered data

Hiii Aslamu alaikum sir please check my issue .My app is showing me error when i am tring to log in or new.id register.

Assalamualaikum,
I tried register my account in nusuk app many times but didn't work. It said 1006100 error. Entered data wrong. I want to emter raudha with may friends. They've registerd at noon buat when i try in the after noon after ashar i got this problem till this day. Pleeaassee.. i need a help now how to fix this

السلام عليكم ورحمة الله وبركاته
Al afwu minkum. I cannot register my nusuk apps. It said errors.
I try to clear caches, uninstall reinstall the apps, but still i can register my data
My eVisa : 6103322064
passpor : C8945408

i want to go to raudhah. But i cant issue the permit. For your help جزاك الله خيرا

Ошибка10005000 выходит. Места есть в рауде, но выходит ошибка 10005000???
Мы завтра улетаем, устраните пожалуйста! Есть фото ошибок

unable to register on nusuk

when I try to register myself to get an appointment for rawdha pray permit, I keep getting an error. 10011006

As salamaikum. I am presently in medina and i was told to visit the Rawda of the prohpet mohammed (SAW) i will have to download the Nusuk app which i did and over 3hrs now i have been trying to register to no avail. Please help me look into it...... masalam

why i not login
and I enter correct data

I am not able to register in Nusuk, it shows the error “10010016 - incorrect entered data

Receiving error number 10010016. Please advise.

Sir i want to make a nusuk app account. I tried to make a account but i did't recive my otp withen 2 mints i tried 3 time but i did't recive my otp. after 2 hours r recive my otp but it was very late. Now my account not registring on nusuk app. Plz help me to make a nusuk account..

Sir i want to make a nusuk app account. I tried to make a account but i did't recive my otp withen 2 mints i tried 3 time but i did't recive my otp. after 2 hours r recive my otp but it was very late. Now my account not registring on nusuk app. Plz help me to make a nusuk account.

I am not able to register in Nusuk, it shows the error “10010016 - incorrect entered data

I am trying to create my user to book the Visit to Roza e Rasul and Riyaz Ul Jannah. But every time it asks for the verification code. When I enter the correct verification code. The app throws the error 10010016 and does not create my user. I tried it multiple times and also cleared the cache as requested by AI agent. But the error still persist. Please help me to resolve this problem as I will be traveling for Umrah Inshaa Allah.

I am getting 10010016 error as I entered the 4 digit verification code. It's not letting me to access the account. What should I do?

I am unable to login. It says enter the passcode but I never received any passcodes. Can you help

I am not able to receive passcode to login to Nusuk app.

I have tried all the steps from AI based chat.

Could you please as this is urgent

Assalamualaikum sir I am not receiving otp on my email account

Hello. I am not able to register with Nusuk app as I get stuck at the email verification step. I don't receive any email. Please support.

Hi,

I have tried to login to my existing Nusuk account and my mum account after a long while however I’m encountering some issues. I did not receive the verification code sent to my email despite checking my spam/junk folder. I have tried to resend the otp again to my email but to no avail.

How can I login to my account? I’m approaching near my dates for umrah booking but unable to log in.

Pls advise. Thank you.

Regards,
Dini

I am a new user once I enter all my details and request for passcode I recieve passcode on my email and even my passcode is correct it shows that it's incorrect please resolve my issue as soon as possible my detail are shared above.

Please check my account is not working please help me to permit

registration is not successful due to pin error whrn it is correct but error of wrong data occur

They show me error in every stage of the app please fix it as soon as possible

I am getting 10010016 error as I entered the 4 digit verification code. It's not letting me to access the account. What should I do?

Sir, my Nusuk app is not accepting otp. Error show. 1001005 incorrect data entered. Please help regarding issue.
Regards

Dear team,

I have an issue with Nusuk App… I keep getting - either internal server error or incorrect entered data after I put the code sent on my email. I am applying for Unrah visa from the UAE. Could you kindly share with my how to apply for the visa and if there is any issue with your application at the moment.

Also please can you confirm with me where to find the visa number or the border ID for UAE citizens.

Thank you in advance.

Bayan

Hello, I am not able to register to Nusuk as they are showing error as incorrect entered data. My all data is correct. Please look into the matter and resolve the same

I cannot create new account. whenever i try to make it, it shows "incorrect entered data " message.

I may have entered wrong passport number while registering and now it’s showing 10010016 incorrect data entered. Pls guide.

Salam
Could you please delete this account.
Passport no: A56583094
Visa: 6101133210
Name: Zailani bin Abd Hamid
Nationality: Malaysian
Email: zailaniabd.hamid@redacted
Reason to delete: cannot receive any otp to this email

Pls help. Thank you.