Contact ABQ 311 Customer Service

Why should I report an Issue with ABQ 311?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SeeClickFix to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The City of Albuquerque's ABQ311 Mobile App allows the public to report Graffiti, Weed Complaints, Solid Waste Issues and more.

2. Albuquerque at the Palm of your Hands.

3. With the application's GPS feature and the application's ability to capture a picture, reporting issues to the City is not only convenient, but efficient.

1. How can illegal fireworks be reported if your app and online don't work? Wasted my time.this app is amazing anytime you have problems that you need to be reported the city is able to let you know who to contact or they just take care of it and assign it themselves a really great app if you live in Albuquerque.Overall very convenient to report issues.

2. Would make "report issues" and "large residential item pickup" buttons for home screen, though.We have lived with an issue about really bright outdoor lights on our neighbors backyard for half a year and I sent a request to see what can be done this morning on this app and it is already solved within one day! Unbelievably fast.

3. When starting a new report, the location auto fills to the same place each time.

4. Easy way to report issues to the city however there are still glitches in the app.

5. No place to say done.Does absolutely nothing, can't report illegal fireworks, and this was where 311 directed us.

6. I get countless emails for a report that has been open for 4 years.

7. Place request for help with empty lot to be clraned due to it being a safety issue for those in the neighborhood.

8. You have to close and restart the report to jump to the correct location.

9. Thank you, we will be able to sleep now!A few field bugs, but what software is perfect first time.

10. After you favorite a report, you cannot unfavorite it.

11. Useless appThe app doesn't work.

1. Fix ABQ 311 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ABQ 311: Restarting the app will resolve most errors.
2. Update the ABQ 311 App. Here is how:
   1. On Android goto PlayStore » Search for "ABQ 311" » Open ABQ 311 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ABQ 311 » click "UPDATE".
3. Clear ABQ 311 app cache: Clearing cached data will force your app to retrieve the latest data directly from ABQ 311 servers.
   1. On Android, goto Settings » Apps » Select "ABQ 311" » click Storage » click "Clear Cache".
4. Check ABQ 311 app permissions. If any of these permissions required to use your device's features are disenabled, ABQ 311 might not work.
5. Uninstall and reinstall ABQ 311. If nothing else has worked, completely uninstall ABQ 311 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ABQ 311 not working

2. Fix ABQ 311 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ABQ 311 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ABQ 311 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ABQ 311 may not be able to connect to the Internet when running in the background.