Contact Schwab Customer Service

Why should I report an Issue with Schwab Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Charles Schwab Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We’re committed to transparent pricing and low costs. • Get more details by visiting schwab. com/pricing. • Use your finger, face ID or preset passcode to quickly and securely log in. • See your account balances (including non-Schwab accounts), assets, and performance in one place. • Transfer money in a snap with mobile check deposit (3) and external account linking. • Get breaking news, real-time quotes, and in-depth charts. • Build customized watchlists and monitor market trends. • Access videos, podcasts, and articles from investing experts. • Customize your app experience with drag and drop modules and navigation.

2. Schwab Mobile Deposit service is subject to certain eligibility requirements, limitations, and other conditions.

3. System availability and response times are subject to market conditions and your mobile connection limitations.

4. Schwab Mobile requires a wireless signal or mobile connection.

5. Enrollment is not guaranteed and standard hold policies apply. (Requires a wireless signal or mobile connection.

6. Certain requirements must be met to trade options through Schwab.

7. Mobile carrier data charges may apply. 3.

8. Mobile carrier data charges may apply.

9. Use of this trademark is subject to Google Permissions.

10. Schwab has one mission: to help you reach your financial goals.

11. Still looking to learn more? Visit schwab. 1.

1. TD Ameritrade app had a lot more functionality, sure it was not perfect as i found myself checking other apps to find the information I needed, but I miss the ability to sort my stocks any way I liked.

2. Thanks, I have been with TD Ameritrade for years with absolutely no issues and if I did have an issue, a quick phone call to CS and it would be immediately resolved and explained with a kind, intelligent explanation.

3. Still trying to figure out if there are any options for alerts, can't seem to find them if they existThis app is so terrible compared to TD and it doesn't even have my full account history even though they said it was "transferred" from TD.

4. After being forced to transition after the acquisition of TD AMERITRADE, this app just feels clunky and broken compared to the TD AMERITRADE app.

5. Suffice to say I'll be looking for a new brokerage if serious improvements are not quickly made to this app.Schwab has some work to do.

6. Now I am in the dark with a garbage platform, a garbage app, and I am not happy at all.Terrible app, especially when coming from TD Ameritrade.

7. Being forced to cycle through multiple screens to display info like overall gain/loss vs current daily gain/loss is just frustrating.

8. I have to constantly refresh the app pages to see current stock prices and chart data.

9. Frustrating to have to manually refresh to get fresh data.

10. I will revisit this again if they fix it soon.I am one of those people who moved from TD Ameritrade to Schwab.

11. It's a small one anyway, I'm sure Schwab won't miss me...This app really sucks.

1. Fix Schwab Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Schwab: Restarting the app will resolve most errors.
2. Update the Schwab App. Here is how:
   1. On Android goto PlayStore » Search for "Schwab" » Open Schwab Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Schwab » click "UPDATE".
3. Clear Schwab Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Schwab servers.
   1. On Android, goto Settings » Apps » Select "Schwab Mobile" » click Storage » click "Clear Cache".
4. Check Schwab app permissions. If any of these permissions required to use your device's features are disenabled, Schwab might not work.
5. Uninstall and reinstall Schwab. If nothing else has worked, completely uninstall Schwab then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Schwab not working

2. Fix Schwab Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Schwab be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Schwab not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Schwab may not be able to connect to the Internet when running in the background.