Published by Sally Beauty Supply LLC.

Report an issue with SBH sYs.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SBH sYs?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sally Beauty Supply LLC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SBH sYs image 1 contact SBH sYs image 2

About SBH sYs

1. Track your upcoming shifts, clock your work hours and request time-off with the sYs app.

2. Swap shift with your teammates or request extra shifts by bidding on Open shifts.

3. The sYs app makes it simple to plan your work-life and get the maximum out of your available time to work.

4. Got a last minute change of plan or need more work?

5. Also get instantly notified on changes to your schedule or shift request and time-off status.

SBH sYs Customer Insights

1. Normally, I would love the convenience of seeing your shedule from your own phone, but that convenience is trash if it doesn't actually workThis app is HORRIBLE! it never works, crashes all the time, doesnt load, changes schedules without a manager doing it and without notifications of doing so, and makes logging in a pain!!!! There needs to be some SERIOUS updates and changes to this app IMMEDIATELY.

2. It used to only let me log in about 20% of the time but apparently my password has been changed (which I didn't do) and whenever I try to reset my password it will not show the security questions so it won't let me reset it.

3. But it's more frustrating than useful at this point in time.It's so unreliable! Schedule changes just appear in the app when my manager isn't even changing them.

4. I've never seen a more useless app in my life and I have no way of even seeing my schedule now let alone requesting days off or anything like that.Refused my log in for the longest time and once I was able to log in, the app immediately freezes/stops working.

5. Once I finally log in, I get a blank screen 😁😁😁😁😁 So now is the second time for me to uninstall and reinstall it, just to simply check my hours.

6. I have to uninstall the app, restart my phone, reinstall the app and hope it works! It's a great idea for an app and useful when it decides to work.

7. Needs a total revamp along with some type of notification when managment changes the schedule.

8. These are people's schedules you're messing with.The app keeps logging me out and making me sign in multiple times and telling me that my password and fingerprint is wrong about 5 times each before it says it's right.

9. It won't accept my password or let me change my password & when I try to the site gives me security questions I didn't even set up.

10. How is someone supposed to work when they cant even see the schedule they were given and THIS is the only way to SEE IT!!!This app has nothing but bugs and problems.

11. No idea what I work tomorrow, cool.Hardly ever works, and doesn't want to recognize my information so I can log in.

Steps to Troubleshoot & Fix SBH sYs Issues

1. Fix SBH sYs Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SBH sYs: Restarting the app will resolve most errors.
  2. Update the SBH sYs App. Here is how:
    1. On Android goto PlayStore » Search for "SBH sYs" » Open SBH sYs » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SBH sYs » click "UPDATE".
  3. Clear SBH sYs app cache: Clearing cached data will force your app to retrieve the latest data directly from SBH sYs servers.
    1. On Android, goto Settings » Apps » Select "SBH sYs" » click Storage » click "Clear Cache".
  4. Check SBH sYs app permissions. If any of these permissions required to use your device's features are disenabled, SBH sYs might not work.
  5. Uninstall and reinstall SBH sYs. If nothing else has worked, completely uninstall SBH sYs then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SBH sYs not working


2. Fix SBH sYs Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SBH sYs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SBH sYs not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SBH sYs may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer