Published by Sago Mini

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Why should I report an Issue with Sago Mini Sound Box?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sago Mini to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Sago Mini Sound Box

1. In each app there is a small icon with news about our new apps, special offers, fun videos and more. • Works with multi-touch – play together with your child. • No in-app purchases or third-party advertising so you and your child are free to discover without interruptions!

2. Sago Mini Sound Box is based on the popular Sound Shaker app, winner of a Gold 2010 Parents’ Choice Award and Editor's Choice Award from the Children's Technology Review.

3. Watch your child play with tones, explore colors and discover hidden surprises.

4. All of our apps are free of third-party advertising and in-app purchases for kids.

5. Sago Mini is an award-winning company devoted to play.

6. Introduce children to sound and music with this magical app – just shake, rattle and tap!

7. This musical box of sound surprises is perfect for toddlers!

8. Sounds play as they bounce, creating fun soundscapes.

9. Your little one is sure to laugh and giggle as they play.

10. Listen for cheerful chimes, horns, drums, animals and more.

11. Add notes by tapping the screen, then fling them around or tilt to see them tumble.

Sago Mini Sound Box Customer Insights

1. Love how when you move the device the balls move with it!I like that tilting and shaking the device makes the sound balls move.

2. It does a great job teaching her cause and effect, also she's doing well taking turns.Full of surprises, and fun for kids.

3. She's autistic and played this game with her speech therapist.

4. This game isn't as intricate as some of sagos other games.

5. That said this game plays better on a phone than on a tablet.

6. Perhaps I've been spoiled by fairy tales, babies, any music box.

7. it is for 9 year oldsI bought this for my daughter.

Steps to Troubleshoot & Fix Sago Mini Sound Box Issues

1. Fix Sago Mini Sound Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sago Mini Sound Box: Restarting the app will resolve most errors.
  2. Update the Sago Mini Sound Box App. Here is how:
    1. On Android goto PlayStore » Search for "Sago Mini Sound Box" » Open Sago Mini Sound Box » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sago Mini Sound Box » click "UPDATE".
  3. Clear Sago Mini Sound Box app cache: Clearing cached data will force your app to retrieve the latest data directly from Sago Mini Sound Box servers.
    1. On Android, goto Settings » Apps » Select "Sago Mini Sound Box" » click Storage » click "Clear Cache".
  4. Check Sago Mini Sound Box app permissions. If any of these permissions required to use your device's features are disenabled, Sago Mini Sound Box might not work.
  5. Uninstall and reinstall Sago Mini Sound Box. If nothing else has worked, completely uninstall Sago Mini Sound Box then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sago Mini Sound Box not working


2. Fix Sago Mini Sound Box Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sago Mini Sound Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sago Mini Sound Box not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sago Mini Sound Box may not be able to connect to the Internet when running in the background.

Reported Issues