Contact UI Claimant Customer Service

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1. Shameful.Says error suspicious and would not open right after I downloaded it first try.

2. I'm sure I would have had errors as well, due to the initial site isn't any better.Keep getting suspicious error.

3. Waste of my time discouraging to say the least I'm a bartender and was first to lose my job and still have been unable to get throughCan't sign in...youd figure after so many similar complaints, they'd work on fixing the issue.

4. Says error with 2 choices - close app or update then update goes to a blank black screenApp SUCKs !!! Don't even try it.

5. I haven't set up any login information, have I ? Maybe this isn't the app the website wanted me to download cause I put in my information I used on the web and that wasn't right.

6. The open page says login and password.

7. Says error "suspicious" then exits app.

8. There was no option to create a login and would not use the login I created on VA unemployment site.Won't even download.

9. Can someone help me here to at least get me started?Just keep getting error and then it closes.

10. Who knows if what the app can do besides trick people.Tried to use the app but was unable to login .

11. Couldn't even get to the open login screen.

1. Fix UI Claimant Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UI Claimant: Restarting the app will resolve most errors.
2. Update the UI Claimant App. Here is how:
   1. On Android goto PlayStore » Search for "UI Claimant" » Open UI Claimant » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UI Claimant » click "UPDATE".
3. Clear UI Claimant app cache: Clearing cached data will force your app to retrieve the latest data directly from UI Claimant servers.
   1. On Android, goto Settings » Apps » Select "UI Claimant" » click Storage » click "Clear Cache".
4. Check UI Claimant app permissions. If any of these permissions required to use your device's features are disenabled, UI Claimant might not work.
5. Uninstall and reinstall UI Claimant. If nothing else has worked, completely uninstall UI Claimant then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UI Claimant not working

2. Fix UI Claimant Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UI Claimant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UI Claimant not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UI Claimant may not be able to connect to the Internet when running in the background.