Contact Noonlight Customer Service

Why should I report an Issue with Noonlight: Feel Protected 24/7?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SafeTrek, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I really could use those features but I don't get to have them because I'm on Android, which sucks :/ The app is still great, don't get me wrong, but I really feel snubbed and hope to see full functionality for everyone regardless of phone system.This app is an absolutely incredible tool for all humans to have.

2. Very kind and attentive staff and dedicated people to help you! Thank you Noonlight.Extremely disappointed that Android doesn't have the same functionality as the IOS version.

3. Would be 5 stars if the experience and features matched the iOS version.This app is awesome but I am disappointed that my android doesn't have near as many features as the IOS version does.

4. On the other hand I did gave my phone open in my pocket and accidentally alerted that I was in danger and they responded immediately!I haven't had to use this in case of an emergency yet, but I feel secure having it on my phone.

5. Great job!One of my favorite apps! Very smart and simple way to try and stay safe! Very easy to use just set a pin and when you feel unsafe you hold the button on the phone.

6. Choking/short breath can't talk? Button! So great on so many levels!! THANK YOU!! ❤❤❤❤I mean the purpose of this app is great but that's the only reason I gave it 2 stars.

7. They definitely seem to have abandoned the Android version and just leave it up to check a box which is a shame because I love the company.

8. Fortunately I didn't need help but if I passed out or seized and couldn't call 911.. help would have been on the way! Imagine the possibilities! Chest pains? Hold the button til they pass.

9. I recommend to literally everyone.THANK YOU! It's a great idea for it's intended purpose (solo walking, parking,etc) AND for ANY possible danger! I used it when I thought I was having a reaction to my new RX.

10. I showed the app to my friend and her ios app features so much more than the android version.

11. Very disappointed with the Android version compared to the iOS version.

1. Fix Noonlight Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Noonlight: Restarting the app will resolve most errors.
2. Update the Noonlight App. Here is how:
   1. On Android goto PlayStore » Search for "Noonlight" » Open Noonlight: Feel Protected 24/7 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Noonlight » click "UPDATE".
3. Clear Noonlight: Feel Protected 24/7 app cache: Clearing cached data will force your app to retrieve the latest data directly from Noonlight servers.
   1. On Android, goto Settings » Apps » Select "Noonlight: Feel Protected 24/7" » click Storage » click "Clear Cache".
4. Check Noonlight app permissions. If any of these permissions required to use your device's features are disenabled, Noonlight might not work.
5. Uninstall and reinstall Noonlight. If nothing else has worked, completely uninstall Noonlight then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Noonlight not working

2. Fix Noonlight Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Noonlight be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Noonlight not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Noonlight may not be able to connect to the Internet when running in the background.