Published by Safeco Insurance Company of America on Jun 26, 2023

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Why should I report an Issue with Safeco Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Safeco Insurance Company of America to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Safeco Mobile

1. Get the Safeco mobile app, your one-stop insurance resource.

2. Log in fast and securely with touch or face recognition.

3. Access ID cards with one touch.

4. Manage your policy or claim from anywhere, at any time.

5. Take care of what’s important, quickly and easily.

Safeco Customer Insights

1. The insurance info functions work, but are unnecessary - nothing you could not accomplish easily elsewhere.I don't think the app takes into consideration that when we get on the freeway sometimes we have to accelerate fast ⏩ to get up to 70 mph to merge safely because some drivers are only going between 50 and 60 when they merge.

2. Canceling my policy.The "right track" function of this app is buggy and makes frequent errors and false readings.

3. It's primary use is the Right Track program that needs all the intrusive data it can gather on you to offer a meager discount.

4. Considering it can't tell when I'm sitting still at my desk, trying to record my vehicle trip while I'm literally stationary, clearly all that data gathering isn't actually helpful.

5. Add on that you can't actually DO anything in the app, it will just open a page in your browser, I'm not sure this app actually does anything useful.It's easy enough to navigate but what's the point of having the app if it's taking me to the website anyway.

6. That doesn't matter - whatever the reason for the false readings, the effect is the same and it does not allow you to make corrections.

7. I removed a truck and driver from my insurance and they dropped my year policy only $23.

8. This is the worst idea for insurance ever!STOP!! HORRIBLE COMPANY! The app is useless.

9. Then after a month or so of drives, it loses all your drives and starts the 90 day Right track thing over again.

10. Then you constantly have to tell it was not you driving when you ride with your friends which is very irritating.Piece of Junk! It is always buggy.

11. But on the occasion you have to stop suddenly cuz some stupid idiot crosses this road in front of you you get dinged for it.

Steps to Troubleshoot & Fix Safeco Issues

1. Fix Safeco Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Safeco: Restarting the app will resolve most errors.
  2. Update the Safeco App. Here is how:
    1. On Android goto PlayStore » Search for "Safeco" » Open Safeco Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safeco » click "UPDATE".
  3. Clear Safeco Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Safeco servers.
    1. On Android, goto Settings » Apps » Select "Safeco Mobile" » click Storage » click "Clear Cache".
  4. Check Safeco app permissions. If any of these permissions required to use your device's features are disenabled, Safeco might not work.
  5. Uninstall and reinstall Safeco. If nothing else has worked, completely uninstall Safeco then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Safeco not working

2. Fix Safeco Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Safeco be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Safeco not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Safeco may not be able to connect to the Internet when running in the background.

Reported Issues