Contact Synth Super JX Customer Service

Why should I report an Issue with Synth Super JX?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ROCKRELAY to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So I reduce stars.It had ok sound, actually lots of things to tweak, but now it does nothing the sound has stopped working.Unbelievable time reponse..( u have defined the word zero delay) Velocity hits are good as well."Rock relay Rocks"Could have less annoying ads just to keep using it.

2. Can you take that requirement out so we can put in our own patches without getting errors? It's a good app, but just very limited.This would be so awesome with a variety of waveforms, like square, triangle, sine, or even drawable custom waveforms.

3. I am motivated to buy a midi controller for my phone 😀😎Although the app is good but ad is interfering on screen it tells 'watch ad to remove ad for 30 minutes'.

4. There's also a very misleading icon to the top right that makes you think there's an additional menu with more features that can only be accessed if you pay for the full version but you get absolutely nothing which is a great shame.

5. I felt like I'd been ripped off after I paid for the full version expecting to get added functionality.

6. But I guess that what free means todayI would be 10 stars if it wouldn't have a delay of sound.

7. Supporting legacy midi allowed otg cable to my midi device to work great.

8. You're better just watching the 30 second video which gives you 30 minutes of full use.

9. A great app ruined.I would like to use my own sysex files in it, but it only take sounds that are 75k.

10. I also love the DX7 app by this developer.Awesome sounds.

11. There is mo way to play a song withsuch of delay.Very cool app.

1. Fix Synth Super JX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Synth Super JX: Restarting the app will resolve most errors.
2. Update the Synth Super JX App. Here is how:
   1. On Android goto PlayStore » Search for "Synth Super JX" » Open Synth Super JX » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Synth Super JX » click "UPDATE".
3. Clear Synth Super JX app cache: Clearing cached data will force your app to retrieve the latest data directly from Synth Super JX servers.
   1. On Android, goto Settings » Apps » Select "Synth Super JX" » click Storage » click "Clear Cache".
4. Check Synth Super JX app permissions. If any of these permissions required to use your device's features are disenabled, Synth Super JX might not work.
5. Uninstall and reinstall Synth Super JX. If nothing else has worked, completely uninstall Synth Super JX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Synth Super JX not working

2. Fix Synth Super JX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Synth Super JX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Synth Super JX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Synth Super JX may not be able to connect to the Internet when running in the background.