Contact The Repository eNewspaper Customer Service

Why should I report an Issue with The Repository eNewspaper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not the first time this has happened, but I have always been able to finally get it to work, but not these last 2 days.It gives me a consistent, daily paper and is easy to navigate.This is the best online experience The Rep has ever offered.

2. This app makes it easy to flip pages and/or zoom in on an article for easy reading.

3. Heretofore accessing Rep online content has been slow and clunky.

4. The articles are well-written and interesting.The app keeps closing when I click on an article.

5. Enjoy reading the paper on my Samsung.

6. I was not able to read the paper yesterday or today.

7. Can also move on to the next section smoothly.This is a fine newspaper.

8. This is rediculous.

1. Fix The Repository eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Repository eNewspaper: Restarting the app will resolve most errors.
2. Update the The Repository eNewspaper App. Here is how:
   1. On Android goto PlayStore » Search for "The Repository eNewspaper" » Open The Repository eNewspaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Repository eNewspaper » click "UPDATE".
3. Clear The Repository eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from The Repository eNewspaper servers.
   1. On Android, goto Settings » Apps » Select "The Repository eNewspaper" » click Storage » click "Clear Cache".
4. Check The Repository eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, The Repository eNewspaper might not work.
5. Uninstall and reinstall The Repository eNewspaper. If nothing else has worked, completely uninstall The Repository eNewspaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Repository eNewspaper not working

2. Fix The Repository eNewspaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Repository eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Repository eNewspaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Repository eNewspaper may not be able to connect to the Internet when running in the background.