Published by RDH Software on Apr 3, 2024

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Why should I report an Issue with My Elevation?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RDH Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About My Elevation

1. If you are curious at all about other places you will love this ! ● Long press a location on the map and My Elevation will tell you the weather there and let you browse Wikipedia articles about attractions nearby the location. ● Add bookmarks for places you want to remember. ● Share your location or what you find in searches with your friends in a text or email.

2. It does not provide altitude in cases where you are in an aircraft, high up in a building, or high off of ground for some reason. ● This application must have a working data connection to be able to show your position on the map, get your precise elevation and provide much additional rich content .

3. Please consider this before giving poor ratings when it doesn't work when you have no data connection. ● Follow Me Mode - Follows your current location in real time.

4. My Elevation will tell you the weather there and let you browse Wikipedia articles about attractions nearby the location.

5. My Elevation uses web services to get your precise surface elevation based on your current location.

6. But there's so much more you can do with My Elevation. Try it and see! ● The application shows the surface elevation above sea level based a latitude and longitude.

7. This application uses Google Analytics to collect anonymous data about how the application is used and what failures occur.

8. Watch your movements on a map and see your elevation and coordinates updating as you move. ● Search for Locations and watch the map fly over to them.

9. This is far more accurate than the elevation data provided by your device.

10. You can opt out of this by un-checking the Analytics data item in the application preferences.

11. This allows us to make the application better with each release.

My Elevation Customer Insights

1. I've tried other elevation software but nothing I've tried even comes close to to My Elevation in terms of speed, accuracy, volume of practical information included, number of alternative views available and overall design.

2. It would be nice if the elevation part functioned offline, even without the map features, but I understand that it doesn't.I wanted a simple way to learn the elevation of select locations.

3. Elevation, shown in 'ft.' above sea-level, is a smooth progression, in increments of one foot, (in distance, and in height, where applicable, which is, almost everywhere - I haven't discovered any deviations from this).

4. When you are going along a winding mountain patch you can turn on this app and see both the road and elevation in real time.

5. and no cellular service! Hell, we can all get Elevation, Humidity, Barometric readings, and waypoints added with cellular service.

6. It will show your location on a gps-based map and the exact elevation of your GPS coordinates.

7. When you enter the address there is no button to start the search.As far as I'm concerned, this is THE ONLY elevation map/calculator to use.

8. I love it!I love this app! I wish my GPS apps including elevation, but they do not.

9. I would have named this app, "All Elevations", rather than, "My Elevation", however, since it does provide far more than one's current elevation.

10. Spot-on!The Elevation is fairly accurate.

11. You turn it on, and there is your elevation.

Steps to Troubleshoot & Fix My Elevation Issues

1. Fix My Elevation Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Elevation: Restarting the app will resolve most errors.
  2. Update the My Elevation App. Here is how:
    1. On Android goto PlayStore » Search for "My Elevation" » Open My Elevation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Elevation » click "UPDATE".
  3. Clear My Elevation app cache: Clearing cached data will force your app to retrieve the latest data directly from My Elevation servers.
    1. On Android, goto Settings » Apps » Select "My Elevation" » click Storage » click "Clear Cache".
  4. Check My Elevation app permissions. If any of these permissions required to use your device's features are disenabled, My Elevation might not work.
  5. Uninstall and reinstall My Elevation. If nothing else has worked, completely uninstall My Elevation then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Elevation not working


2. Fix My Elevation Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Elevation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Elevation not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Elevation may not be able to connect to the Internet when running in the background.

Reported Issues