Contact Radsone Hi-Res Player Customer Service

Why should I report an Issue with Radsone Hi-Res Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RADSONE Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I go for a run and don't bring my glasses and guess what, I cant read the screen! HINT: look to Rocket Player's 'Number Of Items' grid, (2) side by side is the correct size for me to easily see ............. I really would have liked this app even better if it also had a DARK SKIN that wouldn't light up my face when I'm attending a play with my wife! ....... Closing the app it always reverts to ''Songs' rather than staying on the previous selection 'Albums' that I closed it on ......... Album cover disappears from the widget ................ This also needs need of some updating with Fade/Cross Fade time, Gapless Playback, Replay Gain for playlists and so much more.

2. Such a WASTE OF MONEY!Nice music player! Just add themes option to it to customize themes according to moods! Like blue,violet,white,black, add ambient light theme in it! And a issue, this app doesn't fully support car infotainment system! It doesn't show in car screen which song is being played! Just "no information available" is only we can see in the system! Hope you'll improve it ... Thanks!4 Things ..... I'm over 50 and need glasses for reading.

3. Edit, seems this app has been abandoned by the developer, not great for customers, I've now switched to Neutron Player which has much better sound quality and customisation.Last update Jan - Feb 2021 causes screen to freeze up when you press any buttons midway in play.

4. This needs an updated UI as well ......... I won't spend the pocket change for the extra without the 4 improvements, other than that, the app is mediocre, Rocket Player is a better looking and organised app, sounds just as good after running it through the EQ app.almost perfect!! guess what, i don't find this app through the best android music palyer app keyword.

5. i mean who even read this long rant review 😅😬😂🤔🙄😔nice app, easy to use and gives good, clear info but needs a dark mode and the ability to change the cheesy red theme.

6. Perhaps I missed something along the way and need to change a setting? Regardless - for sound quality playing 16/44 files it's the best free app I've tried.

7. Sound quality is quite good, though not as good as the Neutron player ($7).

8. My favourite app was your old one with RS in the middle of the app logo this was best as this logo was very nice and the app was brilliant as the music quality was much better then the present app.I'm an avid analogue listener especially vinyl.

9. Not sure why this is called a Hi-Res Player when it won't play hi-res files.

10. Otherwise, good app and excellent sound.The developers of this app don't seem to be reliable and trustworthy people.

11. Serious problem however is that it will not play Hi-Res FLAC files! Won't even recognize the highest res flac files.

1. Fix Radsone Hi-Res Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radsone Hi-Res Player: Restarting the app will resolve most errors.
2. Update the Radsone Hi-Res Player App. Here is how:
   1. On Android goto PlayStore » Search for "Radsone Hi-Res Player" » Open Radsone Hi-Res Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radsone Hi-Res Player » click "UPDATE".
3. Clear Radsone Hi-Res Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Radsone Hi-Res Player servers.
   1. On Android, goto Settings » Apps » Select "Radsone Hi-Res Player" » click Storage » click "Clear Cache".
4. Check Radsone Hi-Res Player app permissions. If any of these permissions required to use your device's features are disenabled, Radsone Hi-Res Player might not work.
5. Uninstall and reinstall Radsone Hi-Res Player. If nothing else has worked, completely uninstall Radsone Hi-Res Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radsone Hi-Res Player not working

2. Fix Radsone Hi-Res Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radsone Hi-Res Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radsone Hi-Res Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radsone Hi-Res Player may not be able to connect to the Internet when running in the background.