Published by Lanser Broadcasting on Aug 13, 2024

Report an issue with JOY 99.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with JOY 99?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lanser Broadcasting to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact JOY 99 image 1 contact JOY 99 image 2

JOY 99 Customer Insights

1. It is good relaxation, jamming up beat music that is just supernatural.Often cuts out and stops working.Love the showLove Joy 99 ๐Ÿฅฐ๐Ÿ™๐Ÿผ๐Ÿ’™Jesus SavesMoved out of state 10 years ago and was saddened that I wouldn't be able to listen to this station anymore.

2. I am happy to find out that I can now listen to this station anywhere!Exactly what I was looking for!I live in Muskegon so sometimes reception in my car can be spotty.

3. I can listen to my favorite music even when I am out of town or even travel out of state.

4. I'm ecstatic to have this app!I am moving out of Grand Rapids and was so sad to think that I was going to miss out on JQ 99.3 FM radio.

5. I can take my Joy everywhere I go!!It is awesome and amazing it keeps me right on track with Jesus.

6. Up until 4 1/2 years ago, I couldn't.

7. I love this app.

Steps to Troubleshoot & Fix JOY 99 Issues

1. Fix JOY 99 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JOY 99: Restarting the app will resolve most errors.
  2. Update the JOY 99 App. Here is how:
    1. On Android goto PlayStore » Search for "JOY 99" » Open JOY 99 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JOY 99 » click "UPDATE".
  3. Clear JOY 99 app cache: Clearing cached data will force your app to retrieve the latest data directly from JOY 99 servers.
    1. On Android, goto Settings » Apps » Select "JOY 99" » click Storage » click "Clear Cache".
  4. Check JOY 99 app permissions. If any of these permissions required to use your device's features are disenabled, JOY 99 might not work.
  5. Uninstall and reinstall JOY 99. If nothing else has worked, completely uninstall JOY 99 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JOY 99 not working


2. Fix JOY 99 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JOY 99 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JOY 99 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JOY 99 may not be able to connect to the Internet when running in the background.

Reported Issues