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contact Blue Music - Enjoy Your Music World Chat with our AI-based Blue Music Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Blue Music?



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Why chat with our AI Blue Music Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Blue Music.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. But otherwise its a great app when comes to finding latest music etcI had an easy access to music plus it has a video playing background however there's a lot of adds popping up like every time you press back or so there's an add.

2. that would be really appreatiated!!!This app is very useful if you have Internet connect always.. It doesn't allow you to download music or even save music for offline listening.

3. And it's best thing is that it has a feature of minimising the video screen and one can listen them by using any other apps also.

4. U can all the music and song videos here for free.

5. You can make it extraordinary.It is very useful but sometimes the songs stop and I don't know how to resume them so I have to close the app and open it again.

6. Such a good idea, bad production.Giving it ZERO star if possible.

7. Could be betterthe transitions from home screen to the app using the appear-on-top is very poor.

8. Ads playing in the middle of the song.

9. Its the only way the app can generate income since its free.

10. ThankaI could even listen to 2 consecutive songs.

11. and let the song be played even if there's ads appearing.

Steps to Troubleshoot & Fix Blue Music Issues

1. Fix Blue Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blue Music: Restarting the app will resolve most errors.
  2. Update the Blue Music App. Here is how:
    1. On Android goto PlayStore » Search for "Blue Music" » Open Blue Music - Enjoy Your Music World » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Music » click "UPDATE".
  3. Clear Blue Music - Enjoy Your Music World app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Music servers.
    1. On Android, goto Settings » Apps » Select "Blue Music - Enjoy Your Music World" » click Storage » click "Clear Cache".
  4. Check Blue Music app permissions. If any of these permissions required to use your device's features are disenabled, Blue Music might not work.
  5. Uninstall and reinstall Blue Music. If nothing else has worked, completely uninstall Blue Music then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blue Music not working


2. Fix Blue Music Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blue Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blue Music not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blue Music may not be able to connect to the Internet when running in the background.

Reported Issues

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