Contact Pocket FM Customer Service

Why should I report an Issue with Pocket FM: Audio Series?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pocket FM to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thanks, love the audio books and stories though.I Like the stories, just started listening recently, I usually wait a few days so I can come back to the stories once more episodes are available... I cannot justify the price , as someone else said, if the subscription allowed me to listen to more without costing a lot $$$😕 I would give a better review... I have not really explored the app much, but I haven't had any issues with it yet so far....Not worth the download if you want to listen to stories for free.

2. I love it!I like the stories that I'm currently engaged with, but the problem that I am having is that the app auto plays books that I never selected and have no interest in.

3. Then i have to disconnect Android auto shut down the app and restart in order to load the library to resume where i was.it's the best audio app next to audible hands down.

4. Update 6/23 - I actually noticed that the library issues had been resolved late last night my time.

5. The app then automatically uses the purchase coins without your permission .SCAMSo far, i am listening to 3 different stories with the same type of subject.

6. Deleted stories reappear in the library every time it is refreshed.

7. I find myself looking forward to using it everyday and if nothing else goes my way... I got to hear more of my favorite stories, which are better than most as far as stories, characters, and unique plots go.

8. So 2 books now and can't listen to anymore cause they aren't complete.

9. I would personally like the option to watch a video to earn coins or unlock locked episodes.

10. Kudos to the support team, keep up the good work.it's a great app, and I'll continue to use it until I finish the current book.

11. Since the last update, the library function has been broken.

1. Fix Pocket FM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pocket FM: Restarting the app will resolve most errors.
2. Update the Pocket FM App. Here is how:
   1. On Android goto PlayStore » Search for "Pocket FM" » Open Pocket FM: Audio Series » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket FM » click "UPDATE".
3. Clear Pocket FM: Audio Series app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket FM servers.
   1. On Android, goto Settings » Apps » Select "Pocket FM: Audio Series" » click Storage » click "Clear Cache".
4. Check Pocket FM app permissions. If any of these permissions required to use your device's features are disenabled, Pocket FM might not work.
5. Uninstall and reinstall Pocket FM. If nothing else has worked, completely uninstall Pocket FM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pocket FM not working

2. Fix Pocket FM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pocket FM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pocket FM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pocket FM may not be able to connect to the Internet when running in the background.