Published by Quicken Inc. on Mar 13, 2024

Report an issue with Quicken Simplifi.
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Why should I report an Issue with Quicken Simplifi: Budget Smart?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quicken Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Quicken Simplifi Customer Insights

1. I'm going to try another budgeting app, but I think I'll switch from monthly to yearly with this one assuming I don't like the other better, as it's been very helpful.I love the functionality of Simplifi much more than Mint, and its pricing is much better than other paid apps like YNAB.

2. I love the feature of this app but wish they'd fix some of the major issues.I've tried so many budgeting apps.

3. I also appreciate the additional of loading spinners when a change is being applied, so I'm not left wondering if the app is lagging or I didn't tap a button.I have had chronic issues with logging in, get stuck in a login loop.

4. Simplifi has the perfect balance of an affordable price, great feature set, and good interface.

5. I could list several other problems, but the point is that Simplifi solves them all, and it's 4 bucks per month.

6. I get updates and reminders via email but can not log in for several months.Simplifi is a pretty good budgeting app.

7. I found Mint too simplified and other budget services too expensive and conplex.

8. I highly suggest only paying for 1 month and testing it fully before commenting to a full year.It can be a bit to set up, and a lot of the transactions don't auto-categorize or link effectively.

9. However, once I learned how to change everything quickly, the app became a very pleasant experience outside of needing to manually adjust those things of course.

10. Also, I've used other apps that don't require you to authenticate credit cards/accounts every day.

11. I find myself going back to transactions over and over even after I've allocated to the correct category or linked to a correct bill.

Steps to Troubleshoot & Fix Quicken Simplifi Issues

1. Fix Quicken Simplifi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Quicken Simplifi: Restarting the app will resolve most errors.
  2. Update the Quicken Simplifi App. Here is how:
    1. On Android goto PlayStore » Search for "Quicken Simplifi" » Open Quicken Simplifi: Budget Smart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Quicken Simplifi » click "UPDATE".
  3. Clear Quicken Simplifi: Budget Smart app cache: Clearing cached data will force your app to retrieve the latest data directly from Quicken Simplifi servers.
    1. On Android, goto Settings » Apps » Select "Quicken Simplifi: Budget Smart" » click Storage » click "Clear Cache".
  4. Check Quicken Simplifi app permissions. If any of these permissions required to use your device's features are disenabled, Quicken Simplifi might not work.
  5. Uninstall and reinstall Quicken Simplifi. If nothing else has worked, completely uninstall Quicken Simplifi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Quicken Simplifi not working


2. Fix Quicken Simplifi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Quicken Simplifi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Quicken Simplifi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Quicken Simplifi may not be able to connect to the Internet when running in the background.

Reported Issues