Contact Qobuz Customer Service

Why should I report an Issue with Qobuz: Music & Editorial?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Qobuz to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I feel there is very little user experience within the app, not very intuitive with suggestions, recommendations, curated playlists, etc..This was the biggest short coming for me.Generally speaking Qobuz is a fine alternative streaming service, especially for classical music listeners with one major caveat: besides some minor bugs are the terrible breaks (brief pauses) right in the middle of the music, like in the Gardner Peter Grimes, for example.

2. I'm happy with Qobuz in general, and the sound quality is great, however on my phone the app was often taking several minutes initially to start playing music, offline or streaming, which was very annoying.

3. It needs better search of library by genre etc!!I was looking for a streaming service that offered high-quality music files, and after making the rounds with the likes of Spotify and Tidal, both of which I paid for premium access, I choose to give Qobuz a try.

4. This is unacceptable and Qobuz should offer an explanation to its subscribers.I love that Qobuz supports the artists more than some other popular music apps! Plus, the audio quality is 👍👍👍.

5. Tres bien!! I have been back and forth with Tidal, Amazon etc and when all is said and done I find Qobuz to have the best quality of music and an app that is the easiest to maneuver.This music app is good, but It could be better.

6. Good... it works as intended and is very stable (I'd rather have less features and stable than many features and wonky), no crashes, provides high rez when available, easy to navigate albums & tracks, and favorite Bad... overly busy interface because of superfluous content and marketing that can't be hidden, does not sync across devices, navigating back to playlists can be convoluted, no down vote optionGave it a try again.

7. It's as if the buffering is slow! I've tried to troubleshoot this, but if there aren't any fixes soon I may have to find another music app to subscribe to.Love this site!! Only reason I gave it 4 was due to Chromecast being a bit slow and a bit dodgy at times.

8. Overall, I am satisfied with Qobuz and look forward to enjoying the music it offers.Nice alternative to Spotify for music.

9. On my phone the music does not start right away.

10. Having a Mastering background, I appreciate a less compressed sound with much cleaner high end frequencies and smoother low end, but it's just not enough to replace other major streaming services.

11. Great selection of music to choose from plus an abundance of new releases.

1. Fix Qobuz Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Qobuz: Restarting the app will resolve most errors.
2. Update the Qobuz App. Here is how:
   1. On Android goto PlayStore » Search for "Qobuz" » Open Qobuz: Music & Editorial » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Qobuz » click "UPDATE".
3. Clear Qobuz: Music & Editorial app cache: Clearing cached data will force your app to retrieve the latest data directly from Qobuz servers.
   1. On Android, goto Settings » Apps » Select "Qobuz: Music & Editorial" » click Storage » click "Clear Cache".
4. Check Qobuz app permissions. If any of these permissions required to use your device's features are disenabled, Qobuz might not work.
5. Uninstall and reinstall Qobuz. If nothing else has worked, completely uninstall Qobuz then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Qobuz not working

2. Fix Qobuz Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Qobuz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Qobuz not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Qobuz may not be able to connect to the Internet when running in the background.