Contact Summit Community Bank Customer Service

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1. Easier to just drive to the bank.In the past 4 months, EVERY TIME there has been a software update, I have been forced to uninstall the app, restart my phone, install the latest version of the app, setup my fingerprint login, and obtain a new access code.

2. Would be nice to have the card be able to be switched off and also be able to set spending parameters.Gave a review not too long ago about the app not working properly, and some changes have been made.

3. They helped me set up the app while I was there opening an account made sure I knew how to use it, and offered to help with budgeting my finances.It has been a very good app and I love the abilities in the way it works.

4. I've decided to rate it 1 star seeing how it appears to be a consistent problem among other users and still hasn't been fully resolved.For more than a month my app hasnt worked and I have to go online to look at my account.

5. It acts like it needs to be verified every time, worse is I have to use a code they send by email that doesn't work.I've tried several codes not one working.

6. As soon as I chose the option to use my fingerprint it accepted it and then locked into loading.Garbage app will not recognize my phone even after I set everything up.

7. Would be nice if you could 'switch off' the card like others have,, also,, some cards have the option of setting spending parameters.

8. I hope you guys are working to fix this.I mainly use this app to check balance and transfer between accounts, which it does fine.

9. I still have problems at times, especially when I go to check my balances on weekends, the system will show $0 in both my checking and savings accounts (which is false).

10. It's extremely annoying.I've reinstalled it several times and received the same error message that it unfortunately quit working.

11. I have reinstalled it several times and it still wont work.I think the fingerprint option to log in is what the issue is.

1. Fix Summit Community Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Summit Community Bank: Restarting the app will resolve most errors.
2. Update the Summit Community Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Summit Community Bank" » Open Summit Community Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Summit Community Bank » click "UPDATE".
3. Clear Summit Community Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Summit Community Bank servers.
   1. On Android, goto Settings » Apps » Select "Summit Community Bank" » click Storage » click "Clear Cache".
4. Check Summit Community Bank app permissions. If any of these permissions required to use your device's features are disenabled, Summit Community Bank might not work.
5. Uninstall and reinstall Summit Community Bank. If nothing else has worked, completely uninstall Summit Community Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Summit Community Bank not working

2. Fix Summit Community Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Summit Community Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Summit Community Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Summit Community Bank may not be able to connect to the Internet when running in the background.