Published by First Financial Bankshares on Aug 5, 2024

Report an issue with First Financial Bank Texas.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with First Financial Bank Texas?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of First Financial Bankshares to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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First Financial Bank Texas Customer Insights

1. Something in this app doesn't access the camera properly.When I go to transfer from checking to savings, I get to the what amount do you want to transfer and my keyboard doesn't show up and I have to continuously un-install and re-install the app in order for it to show the keyboard for me to transfer money between accounts.

2. Want to save the file? Sure!! We'll casually omit the file type when you hit save! Want to reset your password and never logged on using this device before? GOOD LUCK!The old FFB app was great.

3. And also when I check my balance after making a larger purchases ($70+) my account says I have a negative balance.

4. this is the 1st time in 6 years that I've had to use the internet browser to check my account balance.

5. Hope this issue gets fixed, other than that it's been ok.The notification pop-ups that currently say "...will never ask for passwords...." pop up every time you log in even if you close it.

6. Nevertheless the app has worked flawlessly it's autopay is so easy to work with a good feeling it's very secure.The mobile deposit is horrible.

7. Nothing is more embarrassing than seeing that you have money in your account and then you try and use it and the card gets declined because you don't have enough money on it.

8. When I go to take a picture of the check, it makes the image in the camera dark and the text is blurry.

9. Extremely frustrating.The app barely works and when it does, my balance for my checking is never correct.

10. I either have to restart my phone or uninstall and reinstall the app EVERYTIME to get it to work.

11. This is NOT a real time option for keeping track of your account.

Steps to Troubleshoot & Fix First Financial Bank Texas Issues

1. Fix First Financial Bank Texas Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart First Financial Bank Texas: Restarting the app will resolve most errors.
  2. Update the First Financial Bank Texas App. Here is how:
    1. On Android goto PlayStore » Search for "First Financial Bank Texas" » Open First Financial Bank Texas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Financial Bank Texas » click "UPDATE".
  3. Clear First Financial Bank Texas app cache: Clearing cached data will force your app to retrieve the latest data directly from First Financial Bank Texas servers.
    1. On Android, goto Settings » Apps » Select "First Financial Bank Texas" » click Storage » click "Clear Cache".
  4. Check First Financial Bank Texas app permissions. If any of these permissions required to use your device's features are disenabled, First Financial Bank Texas might not work.
  5. Uninstall and reinstall First Financial Bank Texas. If nothing else has worked, completely uninstall First Financial Bank Texas then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing First Financial Bank Texas not working


2. Fix First Financial Bank Texas Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make First Financial Bank Texas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to First Financial Bank Texas not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, First Financial Bank Texas may not be able to connect to the Internet when running in the background.

Reported Issues