Published by First Financial Bankshares on Oct 24, 2024

contact First Financial Bank Texas Chat with our AI-based First Financial Bank Texas Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with First Financial Bank Texas?



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Why chat with our AI First Financial Bank Texas Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of First Financial Bank Texas.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Something in this app doesn't access the camera properly.When I go to transfer from checking to savings, I get to the what amount do you want to transfer and my keyboard doesn't show up and I have to continuously un-install and re-install the app in order for it to show the keyboard for me to transfer money between accounts.

2. Want to save the file? Sure!! We'll casually omit the file type when you hit save! Want to reset your password and never logged on using this device before? GOOD LUCK!The old FFB app was great.

3. And also when I check my balance after making a larger purchases ($70+) my account says I have a negative balance.

4. this is the 1st time in 6 years that I've had to use the internet browser to check my account balance.

5. Hope this issue gets fixed, other than that it's been ok.The notification pop-ups that currently say "...will never ask for passwords...." pop up every time you log in even if you close it.

6. Nevertheless the app has worked flawlessly it's autopay is so easy to work with a good feeling it's very secure.The mobile deposit is horrible.

7. Nothing is more embarrassing than seeing that you have money in your account and then you try and use it and the card gets declined because you don't have enough money on it.

8. When I go to take a picture of the check, it makes the image in the camera dark and the text is blurry.

9. Extremely frustrating.The app barely works and when it does, my balance for my checking is never correct.

10. I either have to restart my phone or uninstall and reinstall the app EVERYTIME to get it to work.

11. This is NOT a real time option for keeping track of your account.

Steps to Troubleshoot & Fix First Financial Bank Texas Issues

1. Fix First Financial Bank Texas Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart First Financial Bank Texas: Restarting the app will resolve most errors.
  2. Update the First Financial Bank Texas App. Here is how:
    1. On Android goto PlayStore » Search for "First Financial Bank Texas" » Open First Financial Bank Texas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Financial Bank Texas » click "UPDATE".
  3. Clear First Financial Bank Texas app cache: Clearing cached data will force your app to retrieve the latest data directly from First Financial Bank Texas servers.
    1. On Android, goto Settings » Apps » Select "First Financial Bank Texas" » click Storage » click "Clear Cache".
  4. Check First Financial Bank Texas app permissions. If any of these permissions required to use your device's features are disenabled, First Financial Bank Texas might not work.
  5. Uninstall and reinstall First Financial Bank Texas. If nothing else has worked, completely uninstall First Financial Bank Texas then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing First Financial Bank Texas not working


2. Fix First Financial Bank Texas Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make First Financial Bank Texas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to First Financial Bank Texas not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, First Financial Bank Texas may not be able to connect to the Internet when running in the background.

Reported Issues

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