Contact Cyprus CU Customer Service

Why chat with our AI Cyprus CU Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Cyprus CU.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Pornhub is taking a stance against Utah's governor in the interest of personal security and yet this credit union won't detect out of state IP addresses like a porn site.When I try to login its shows the loading screen for what seems liie an unusually long time.

2. Roll back to previous version Cyprus.Update** I have changed banks after these guys LOST MY BANKING ACCT!!!!! More than 2 weeks of trying to get answers have concluded to me that there are some serious issues.

3. I lost my debit card outside of business hours, it took me forever to find the correct # to call, and using that automated phone system canceled all the cards on our joint account.

4. I have to clear app cache and/or force stop the app in order to trigger the fingerprint scanner to actually scan my finger.

5. It's incovenient, and too slow to prevent a card from being used by someone else.App won't freezes on login.

6. Do you guys know how frustrating it is to have to do that each and everytime your company updates the app? Thinking about changing banks because this is ridiculous!!! Its 2019 people.

7. I have almost reached the point to change banks over this stupid app.Like the old app better the new one takes too long to take a photo and I don't like to picture frame format as well as the one before.

8. This same account has been changed since then and logged into by users on the east coast while we've never traveled there.

9. This one has too long of a delay from the time you click the shutter before it actually takes the picture!Love this app! Very easy to use.

10. I've been satisfied with all things Cyprus honestly.I love Cyprus CU, but this app is awful.

11. If I dont clear cache/force stop & just try to bypass the fingerprint scan and use my PW instead it just spins until it times out.

1. Fix Cyprus CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cyprus CU: Restarting the app will resolve most errors.
2. Update the Cyprus CU App. Here is how:
   1. On Android goto PlayStore » Search for "Cyprus CU" » Open Cyprus CU Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cyprus CU » click "UPDATE".
3. Clear Cyprus CU Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Cyprus CU servers.
   1. On Android, goto Settings » Apps » Select "Cyprus CU Mobile Banking" » click Storage » click "Clear Cache".
4. Check Cyprus CU app permissions. If any of these permissions required to use your device's features are disenabled, Cyprus CU might not work.
5. Uninstall and reinstall Cyprus CU. If nothing else has worked, completely uninstall Cyprus CU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cyprus CU not working

2. Fix Cyprus CU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cyprus CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cyprus CU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cyprus CU may not be able to connect to the Internet when running in the background.