Contact TTCU Customer Service

Why should I report an Issue with TTCU Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TTCU Federal Credit Union to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Conveniently access your accounts, transfer money, deposit checks, monitor your credit score, track spending - all within TTCU's free mobile app. Some restrictions apply.

2. For additional information about TTCU Mobile Banking or other products and services, please visit or call (918) 749-8828.

3. TTCU members must accept the Digital Banking Services Agreement during enrollment.

4. Control your finances from the palm of your hand with TTCU Mobile Banking.

5. TTCU is committed to protecting the privacy of our members' financial information.

6. Download our latest mobile app today and securely manage your accounts on the go 24/7.

7. To view our privacy policy, visit ttcu. com. * Message and data fees may apply from your wireless carrier.

1. Nothing like paying bills and it not showing that money minused from your total.The app works fine for checking account balances and transfers but mobile check deposit doesn't work with my phone anymore.

2. super frustrating.Reasons for low rating: The only reason for me to have a banking app is to use mobile check deposit.

3. Would really be helpful if this were available.mobile check deposit doesnt work.

4. Takes too long to show updated money transfer payments which has caused me to overpay multiple times (I like to avoid interest payments so I pay frequently) and cannot see credit card transactions like you can debit.

5. It's planned that way! I rarely give 5 stars on an App!Mobile deposit on the app just plain doesn't work.

6. You have to guess and check until the check image appears within the screen.This App works fine for what I use it for.

7. When you are on an account's transaction list or any form that requires you to scroll, if you scroll maybe 15° to the right from vertical (↗️ instead of ⬆️), it will pull the navigation menu every time.

8. Not sure if they changed something but now my phone camera never comes into focus when asked to take pictures of the check.

9. front is first, it takes the photo, then immediately does something that makes the image illegible.

10. Doesn't happen on any other banking app I use and I know it's not my camera that's the issue.

11. No option to enable flash while taking a picture of check.

1. Fix TTCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TTCU: Restarting the app will resolve most errors.
2. Update the TTCU App. Here is how:
   1. On Android goto PlayStore » Search for "TTCU" » Open TTCU Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TTCU » click "UPDATE".
3. Clear TTCU Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from TTCU servers.
   1. On Android, goto Settings » Apps » Select "TTCU Mobile Banking" » click Storage » click "Clear Cache".
4. Check TTCU app permissions. If any of these permissions required to use your device's features are disenabled, TTCU might not work.
5. Uninstall and reinstall TTCU. If nothing else has worked, completely uninstall TTCU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TTCU not working

2. Fix TTCU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TTCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TTCU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TTCU may not be able to connect to the Internet when running in the background.