Contact River Rewards Customer Service

Why should I report an Issue with River Rewards™?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PunchhTech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When one of the sandwiches turned out awful, I wasn't able to go back and review once I'd actually RECEIVED AND EATEN MY FOOD.This app never works properly! It's usually only good for placing online orders but even that doesn't function most of the time.

2. If you earn a reward you can't have it added to a pickup order before you actually arrive so you have to wait for it to be made.Earn rewards function is not working.

3. Tried to put several different orders through on different days and it keeps rejecting the order.Installed it, used it once, and now it won't open at all.

4. 1 Star will change to 5 stars when you fix this.It's fine - I've been using to track points for a few years and successfully used it a few days ago for a curbside pickup order.

5. What a waste of my time.This app is complete garbage, it will not scan the bar code, then when you manually type the receipt in, it claims that my receipt is invalid, and believe me, I have entered it correctly.

6. It just gives a pop-up saying that my phone's camera doesn't work (the camera works fine).

7. This app used to work great, but now when I open it, it asks me to verify my phone number.

8. Problem was that the app asked for a review of my order before I'd even gotten my food.

9. Downloaded and installed the River Rewards app, but the app would NOT run on my Android phone.

10. Sometimes adding a dessert to your order will make it so you cannot complete your order.

11. I can no longer get past this screen and the app is unusable.I got a new phone and all my apps and settings were ported over from my old phone.

1. Fix River Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart River Rewards: Restarting the app will resolve most errors.
2. Update the River Rewards App. Here is how:
   1. On Android goto PlayStore » Search for "River Rewards" » Open River Rewards™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for River Rewards » click "UPDATE".
3. Clear River Rewards™ app cache: Clearing cached data will force your app to retrieve the latest data directly from River Rewards servers.
   1. On Android, goto Settings » Apps » Select "River Rewards™" » click Storage » click "Clear Cache".
4. Check River Rewards app permissions. If any of these permissions required to use your device's features are disenabled, River Rewards might not work.
5. Uninstall and reinstall River Rewards. If nothing else has worked, completely uninstall River Rewards then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing River Rewards not working

2. Fix River Rewards Server issues & Internet Connection

1. Check network connection: An unstable Internet will make River Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to River Rewards not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, River Rewards may not be able to connect to the Internet when running in the background.