Contact Rewards Now Customer Service

Why should I report an Issue with Rewards Now?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Excentus Corp. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With Rewards Now you'll earn Stars faster! rewards like free items, fuel and in store discounts. Stars.

2. Plus receive special promotions on your favorite products. - Just getting gas?

1. The one time I tried to us my points (awhile back) but they did not work...ever. Rewards program is a joke and no one responds back to feedback or emails.

2. Bait and switch seems more appropriate.99.9% of the time trying to use rewards discount doesn't work or clerk is not trained to push the right button.

3. Password reset on app and website doesn't work saying there is no record.I have so many points throughout all the stores, I should have thousands of points, and yet the app says I have none.

4. Lately I haven't seen any convenience about this chain of stores either, I get in and out of a grocery store faster...99% of the time the rewards won't work.

5. At least they work everytime.Yesterday I went in the store and got a 44 Oz drink for a dollar and nine cent with my rewards today I go in it's 2:50 and no one told me until after I'd already made the drink.

6. Why put my cell number everytime I pay, if it isn't Hong to a points account.Great deals, great prices, good service.

7. When I entered my number at the register to receive the discounts, the cashier said the loyalty program PROBABLY isn't working! This happens ALL the time.

8. Not only have my points not collectively been added from each store, it says I don't have any at all.

9. Today, I redeemed my rewards for a free drink and for 5 cents off a gallon of gas.

10. Saying my password no longer works but won't send a link to reset it.

11. I shop daily, if not twice daily, at stripes stores and I knew these points were worthless.

1. Fix Rewards Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rewards Now: Restarting the app will resolve most errors.
2. Update the Rewards Now App. Here is how:
   1. On Android goto PlayStore » Search for "Rewards Now" » Open Rewards Now » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rewards Now » click "UPDATE".
3. Clear Rewards Now app cache: Clearing cached data will force your app to retrieve the latest data directly from Rewards Now servers.
   1. On Android, goto Settings » Apps » Select "Rewards Now" » click Storage » click "Clear Cache".
4. Check Rewards Now app permissions. If any of these permissions required to use your device's features are disenabled, Rewards Now might not work.
5. Uninstall and reinstall Rewards Now. If nothing else has worked, completely uninstall Rewards Now then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rewards Now not working

2. Fix Rewards Now Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rewards Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rewards Now not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rewards Now may not be able to connect to the Internet when running in the background.