Contact Grub Love Customer Service

Why should I report an Issue with Grub Love by Grub?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PunchhTech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Bad systemThe menu doesn't describe the items very well (WHAT is "Inferno Style" and why should i pay an extra buck for it?), plus the app says to let the cashier scan my QR code to earn points, but the cashier (and manager) says it doesn't work that way; that i have to scan the barcode on my receipt.

2. I understand the need to limit the cheating of rewards points but what about the customers that make multiple purchases in a single visit? Am I forced to open a tabOrdering isn't user friendly.

3. Only complaint, they ask if I want my receipt, I say no, then I remember I need it to earn my points, ugh! Why can't I earn points without scanning a receipt??????Got the Cadillac Wagyu burger and Brussel Sprouts.

4. The cause can be pointed at either hardware or software but why is there no functionality with ordering online and paying with virtual gift card? The rewards aspect is fair and straightforward.

5. What happens when you can't use your rewards, and you have to pay with a card? You either give up and not use the rewards, or stop ordering and place the order over the phone... ie you just wasted your time.

6. Great dining experience!Easy to use, highly useful, in and out and done.Store locator does not work.

7. There is a limit on the # of times a points can be earned, within a set period of time.

8. What gives!? ... update... now it opens, with long delay, then hangs "fetching details"(!!) still Zero starsApp works great.

9. The camera word for scanning the barcode for points.

10. Rewards points are glitchy.

11. Overall, it's kind of an amateurish app for a national chain.App opened in restuarant now hangs or crashes during open at home.

1. Fix Grub Love Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Grub Love: Restarting the app will resolve most errors.
2. Update the Grub Love App. Here is how:
   1. On Android goto PlayStore » Search for "Grub Love" » Open Grub Love by Grub » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Grub Love » click "UPDATE".
3. Clear Grub Love by Grub app cache: Clearing cached data will force your app to retrieve the latest data directly from Grub Love servers.
   1. On Android, goto Settings » Apps » Select "Grub Love by Grub" » click Storage » click "Clear Cache".
4. Check Grub Love app permissions. If any of these permissions required to use your device's features are disenabled, Grub Love might not work.
5. Uninstall and reinstall Grub Love. If nothing else has worked, completely uninstall Grub Love then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Grub Love not working

2. Fix Grub Love Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Grub Love be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Grub Love not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Grub Love may not be able to connect to the Internet when running in the background.